What is Your Company’s Human Operating System?
DECEMBER 5, 2016
The answers on “ how ” a business does what it does lies in its unique combination of systems that governs how it executes its mission. I like to call this collection of systems the organization’s “ Human Operating System.” ” Your firm’s Human Operating System is, of course, informed by your vision , enabled by your strategic plans and is translated into company culture.
Frontline Festival: Leaders Share Goal Setting Strategies for their Teams (and Themselves)
Let's Grow Leaders
JANUARY 19, 2017
This month’s festival is all about goal setting (especially with your team) for the new year. Jon Verbeck of JonVerbeck.com suggests that you set five shorter term quarterly goals with the correct specific numeric targets. As Mike Tveite says: “ I achieved my goal but not my aim.”
Does Your Organization ASPIRE?
Jesse Lyn Stoner Blog
AUGUST 13, 2012
Are there characteristics that cut across all great organizations? Our research* into organizations that sustained high levels of productivity, profitability and employee satisfaction over time, revealed six common traits. Supportive systems and structures.
Quality: Setting Right Goals
JANUARY 22, 2012
Most improvement initiatives are heavily focused on internal goals – increasing productivity/efficiency, eliminating waste, reducing defects/costs and so on. Processes around these goals are written and implemented. People are trained, tools are implemented, energies are directed and everyone starts working hard to meet these goals. This happens often because of the “internal orientation” of goals. Internal goals are about continuity of pursuit to remain efficient.
The One GRAND Leadership Illusion That Sinks Organizations & Performance
The Empowered Buisness
APRIL 6, 2014
That is not to dismiss the importance of knowledge, systems, the timing of opportunities and other factors that leaders believe with all their hearts are the reasons for their success or failure. I don’t mean the kind of map you stick in the glove box of your car or get from your GPS system.
The Goal - Reducing Stuff Quotient
JULY 12, 2014
Good organization systems help of course but there is a time factor to set those up. Enables people in your organization to save time by making it really easy to find expertise wherever it is across your company’s network - in both critical situations and in normal daily work. Helps you gain insight into your organization (skills breakdown across the organization, etc.) Enables you to integrate with other systems via our API.
Agility: 8 Pillars For Building Self Organizing Teams
APRIL 6, 2015
Which also means, if your organization wants to be agile (and strategically nimble footed), you have to invest in building a culture of agility. If you are aiming to build teams that are self-organizing, this is even more crucial. Prioritization is at the heart of self-organization.
119: Goals Gone Wild: The New Performance Management | with Kris Duggan of BetterWorks
SEPTEMBER 1, 2015
According to Kris Duggan of BetterWorks, that’s because traditional performance management processes and systems no longer accurately reflect the way we work. BetterWorks began with the simple, but deeply held goal of helping people feel like they are winning at work.
Leaders and the Learning Organization
You're Not the Boss of Me
SEPTEMBER 7, 2014
There was a time when everyone was jumping onto The Learning Organization bandwagon. This usually happened when times were good, when organizations felt a little more ebullient about their prospects and generous toward their employees.
Culture – The Secret To Helping Align Organizational Goals
SEPTEMBER 25, 2012
” Imagine the impact of that mindset on your organization’s performance. If people embrace and welcome change they can help drive rapid alignment of the organization’s resources for competitive success. Let’s look at what we mean by alignment and culture’s role in creating a resilient, adaptive, high performing organization. So how can management insure that the organization’s culture is properly aligned with strategy?
Systems Drive Behaviors
AUGUST 16, 2011
Clarify the Goal the What-by-When.”. How clear are the goals that you, as their manager are setting?”. Obviously not clear enough, Can I have some of your time to re-work these goals and ensure that I am clear in the what-by-when I expect from the team?”. Systems Drive Behaviors.
Motivating, Mentoring and Measuring – Leading Unfamiliar Organizations
FEBRUARY 24, 2014
I was in charge of an unfamiliar organization, one in whose mission I was not well versed. However, a true leader can be successful in any organization. The difference is the time it takes to build a framework upon which to hang those leadership principles in an unfamiliar organization.
Five Ways to Visualize Your Goals More Powerfully
DECEMBER 13, 2010
Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe Five Ways to Visualize Your Goals More Powerfully by Kevin Eikenberry on December 13, 2010 in Leadership , Learning , Setting Goals , Success You’ve got your goals set.
How to Create a Living-Systems Approach at Work
NOVEMBER 28, 2012
Discover the new vision for the world of work and get a glimpse into the power of living systems as models for sustainability, collaboration, and growth. What if the environment above was modeled by a living-systems approach? Creating a Living-Systems Approach at Work.
Strategizing for Success: Keys for Planning Annual Sales & Marketing Goals, part 2 of 2
DECEMBER 2, 2015
What goals did you accomplish? Here are some examples of questions to help you perform this evaluation: Based on your annual goals where should your results be right now? Eric Lofholm is a Master Sales Trainer, author, business success guru, communications expert and lauded speaker who has presented his proprietary, proven sales and success systems to Titans of Industry and thousands of other professionals world-wide. The Strategy of Creating a Space for Success.
Managerial-Leadership Case Study: Contextual Goals Matter
MAY 31, 2013
Contextual Goals Matter. If the goals are too small people feel micromanaged. If the goals are too large people are lost and unsure what to do, macromanaged. Properly delegated Contextual Goals are Goldilocks Goals …They cannot be too big or too small.
Goal-Setting, Planning, and Testing: The Importance of Managing Your Lead-Generation Strategy
MAY 9, 2014
By setting goals, creating a plan to adopt new tactics, and testing the results, you can measure how the company’s investment of budget and time helps increase the number of leads and sales. Developing a Strategy and Setting Goals.
Talent Management – The Difference Between Personal Goals and Organizational Performance Measures
FEBRUARY 26, 2013
Most leaders monitor the performance of their various divisions, departments, and work groups using a system of organizational performance measures. You just finished reading Talent Management - The Difference Between Personal Goals and Organizational Performance Measures !
Deming’s Ideas Applied at Intermountain Healthcare Since 1988
FEBRUARY 27, 2017
I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Intermountain Healthcare is an integrated delivery system based in Utah and Idaho. There are real challenges that different systems create.
Organizational Performance Measures Best Practice 20 – System Approval by the CEO
APRIL 2, 2013
Top executives set the behavioral tone of an organization. Such conveyance demands that these expectations also be programmatic embedded within the organization’s policies, procedures, standards, and performance measures. Framework for Aligning an Organization.
Using Outdated Management Practices Can Be Very Costly
SEPTEMBER 8, 2016
Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014) , Distorting the System, Distorting the Data or Improving the System (2013) , Dr. Deming on the problems with targets or goals.
Goals and Solutions. Does the difference matter?
DECEMBER 19, 2012
The difference between goals and solutions are clear. Goals are what you want in relation to the problem, while solutions are what you want independent of the problem. Working with organizations and individuals to create plans and strategies.
David Langford Presentation on Motivation and System Improvement
FEBRUARY 23, 2017
As David illustrates this tactic over and over results in people distorting the data and distorting the system under pressure to avoid punishment and get rewards. Those with knowledge of how human systems work can predict the likely consequences of creating poor management systems.
Optimize the Whole
MARCH 8, 2015
But when you look at the whole system, you might figure out that the real root cause is in something which is immeasurable yet important – may be, collaboration with other teams or how you sell. If ‘customer centricity’ is one of your key values, you should consider optimizing the whole customer journey with your organization – not just your development processes. Here are a few important things to consider when you optimize the whole: Think Systems.
Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
MARCH 10, 2015
Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. If top managers within the organization are not authentically practicing Quality Leadership neither will anyone else. What is the goal of policing?
Goals and do you know what you are supposed to do?
FEBRUARY 19, 2013
Goals and do you know what you are supposed to do ? With the goals. Remaining Engaged and Self-Directed stems from goals that are known, shared and defined. Resulting in victimhood and revenge ; Neither is good for you, the team, management and the organization.
Mastering Organizational Complexity. Organization Development and Executive Coaching
MAY 7, 2013
You are constantly having to organize information available to you, and determine how to best use that information to make choices. This is a skill that can be developed and a process that can be implemented into your organization, team and leadership.
Trust, Management, Complexity, Organization Development and Team Building…Charts
NOVEMBER 12, 2012
Consequences of Too Many Levels of Organization. Systems-drive-behavior. Focusing on the system and how the work is done as opposed to personality traits of the people is how to make work and society better. Trust Attracting Organizations. Trust Repelling Organizations.
Are we afraid to accept that we need management to define goals and expectations?
NOVEMBER 18, 2013
The CEO + Vice Presidents + Department Heads + Managers + Team Leaders + Employees ALL THE PEOPLE … Must have a focus on expected Goals / Results and a process to evaluate if we are moving towards or away from the goal / results. Change has 3 components.
Old Management Systems Stifle New Business Models
Harvard Business Review
APRIL 28, 2015
They must update decades-old management systems so they can embrace new digital opportunities. Almost any business school professor will explain to her students that there are differences between managing organizations that are capital-intensive and those that are not.
Life Cycles of an Organization: Starting, Maintaining, Finishing
SEPTEMBER 21, 2011
Every organization has a life cycle. In fact, over the life of an organization, there will be many separate life cycles. Within those life cycles the successful organization develops a team skilled at separate functions. Every Organization Needs Some Good Bad Ideas.
Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?
JANUARY 30, 2017
It had been published in the journal of the Society for Health Systems (an organization I am active with today, including running the Red Bead Experiment at their 2016 conference). Too many healthcare workers don’t understand the system or value stream that they are a part of.
"I'd Like My Life Back" -- a lesson for CEOs in building an organization that listens to warnings
Great Leadership By Dan
NOVEMBER 26, 2014
The second step is to set up a "culture of listening" that includes systems and policies to facilitate the intake and proper escalation of credible warnings. How are risk assessment, and more specifically -- enterprise risk management ("ERM") implemented in your organization?
Unique Leadership Skills
JANUARY 22, 2015
Good leaders have a strong effect on the success of an organization or business. What my research has revealed is that leaders of truly adaptive organizations possess a unique set of skills and thought processes, and simply being strong and successful is not an effective basis for leading and shaping an innovative organization," Dr. Fiona Kerr says. Maximum creativity comes when there is a boundary, which identifies tangible goals, within which to be creative.
Employees That Self-Organize Their Work Are Important To Your Organization’s Success
OCTOBER 2, 2013
I’ve been researching the concept of self-organizing systems and instances in which organizations purposefully eliminate almost all organization structure and policies; and then allow their employees to self-organize their work activities to achieve work and organization objectives. The underlying assumption is that humans (and all organisms) can efficiently and effectively self-organize their work to achieve objectives.
Problem-solving can be a matter of life or death | The Organized.
The Organized Executive's Blog
JUNE 16, 2011
Monitoring processes, systems and equipment is a vital practice. Problems have a ripple effect through the organization. You may view the problem as confined to one department, but employees throughout the organization may be affected too.
Focusing on Profits? Watch Out For the “Blinder” Effect
Leading in Context
OCTOBER 8, 2014
The problem is that profitability cannot become our defining business goal, and it cannot replace values as the central beacon of our decision-making. Ethical Leader Ethical Organization complexity context ethical decision-making ethical organization ethics leader systems thinking By Linda Fisher Thornton We need profits to exchange goods and services, pay bills and grow our businesses. So what''s the problem with it?
Break Down Barriers Between Departments
AUGUST 29, 2016
Instead the reason so many organizations suffer from the costs of significant barriers between departments is that the overall management system results in behavior that creates barriers between departments. the overall system is sub-optimized. Some of W.
Goals, Tasks, Purpose, Objective…Call it what you want the work has to get done!
FEBRUARY 2, 2012
Consulting and Coaching Teams and Managerial-Leaders plus writing this blog I harp on Goals. As people and people who create organizational-systems of work Managerial-Accountability-Hierarchies purpose and the Goal means very much to us.
Measurement Culture & Five Common Traits of High-Performing Organizations
AUGUST 24, 2015
While culture was once perceived as a vague concept, many organizations are recognizing its importance. The position of chief culture officer (CCO), is held at a number of progressive organizations. High-performance organizations tend to have cultures that share five common traits.