Selling Horses and Seeing Systems

Deming Institute

From the operation of a hospital (where medical staff members must meet requirements) to the integration of “completed” software modules into a final product, these efforts remain in heavy-duty use today, with an ultimate quality goal of “Zero Defects” in each element of the system.

Three Ways a ‘Noble Goal’ Makes You a Significantly Better Leader

Great Leadership By Dan

This need and inspiration is called our “noble goal.” In its simplest form, our noble goal is our personal response to the question: What context, atmosphere, or environment do I want to create for myself and others? When leaders center on a noble goal, the positive shift is contagious.

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Trending Sources

What is Your Company’s Human Operating System?

N2Growth Blog

The answers on “ how ” a business does what it does lies in its unique combination of systems that governs how it executes its mission. I like to call this collection of systems the organization’s “ Human Operating System.” ” Your firm’s Human Operating System is, of course, informed by your vision , enabled by your strategic plans and is translated into company culture.

Building a Mentoring Culture in Your Organization

Lead Change Blog

There are a ton of benefits to establishing a culture of mentoring within your organization. This post will share those benefits with you and explain how to cultivate the mentoring culture within your organization. Once you have a role, you can add goals and metrics for success.

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Does Your Organization ASPIRE?

Jesse Lyn Stoner Blog

Are there characteristics that cut across all great organizations? Our research* into organizations that sustained high levels of productivity, profitability and employee satisfaction over time, revealed six common traits. Supportive systems and structures.

Shifting the Team from Separate Functions to Systems Thinking–Case Study

Create Learning

Consulting & Coaching on Organization Development & Building High Performance Teams with a Spice Manufacturing Company. This break down was not a “ people problem ” … it was a system problem and would require a change in the system of work to change the behavior of the people.

Improving the Management System with an Understanding of Deming

Deming Institute

Joseph talks about how they worked to use Deming’s ideas even though much of the management system was not within their control (so they had to accept the system had aspects that fight against creating the ideal management system).

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Recognizing Habits That Undermine Goals

Coaching Tip

So, rather than teaching technical skills, Minds at Work gives managers structured exercises to help them pinpoint the ingrained habits and beliefs that are undermining their goals.

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Case Study: Adopting a Deming Management System in a Service Company

Deming Institute

Roadway established these goals for its quality teams: improve organizational productivity, improve employee satisfaction, develop employee capabilities through leadership and training, and improve communication by reducing frustration and conflicts.

The Goal - Reducing Stuff Quotient

CEO Blog

Good organization systems help of course but there is a time factor to set those up. Enables people in your organization to save time by making it really easy to find expertise wherever it is across your company’s network - in both critical situations and in normal daily work. Helps you gain insight into your organization (skills breakdown across the organization, etc.) Enables you to integrate with other systems via our API.

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Culture – The Secret To Helping Align Organizational Goals

Tanveer Naseer

” Imagine the impact of that mindset on your organization’s performance. If people embrace and welcome change they can help drive rapid alignment of the organization’s resources for competitive success. Let’s look at what we mean by alignment and culture’s role in creating a resilient, adaptive, high performing organization. So how can management insure that the organization’s culture is properly aligned with strategy?

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Agility: 8 Pillars For Building Self Organizing Teams


Which also means, if your organization wants to be agile (and strategically nimble footed), you have to invest in building a culture of agility. If you are aiming to build teams that are self-organizing, this is even more crucial. Prioritization is at the heart of self-organization.

119: Goals Gone Wild: The New Performance Management | with Kris Duggan of BetterWorks

Engaging Leader

According to Kris Duggan of BetterWorks, that’s because traditional performance management processes and systems no longer accurately reflect the way we work. BetterWorks began with the simple, but deeply held goal of helping people feel like they are winning at work.

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Leaders and the Learning Organization

You're Not the Boss of Me

There was a time when everyone was jumping onto The Learning Organization bandwagon. This usually happened when times were good, when organizations felt a little more ebullient about their prospects and generous toward their employees.

Systems Drive Behaviors

Create Learning

Clarify the Goal the What-by-When.”. How clear are the goals that you, as their manager are setting?”. Obviously not clear enough, Can I have some of your time to re-work these goals and ensure that I am clear in the what-by-when I expect from the team?”. Systems Drive Behaviors.

Five Ways to Visualize Your Goals More Powerfully

Kevin Eikenberry

Consulting Speaking Training Products About Blog Home Blogs I Like Leadership Learning Subscribe Five Ways to Visualize Your Goals More Powerfully by Kevin Eikenberry on December 13, 2010 in Leadership , Learning , Setting Goals , Success You’ve got your goals set.

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Managerial-Leadership Case Study: Contextual Goals Matter

Create Learning

Contextual Goals Matter. If the goals are too small people feel micromanaged. If the goals are too large people are lost and unsure what to do, macromanaged. Properly delegated Contextual Goals are Goldilocks Goals …They cannot be too big or too small.

How to Create a Living-Systems Approach at Work


Discover the new vision for the world of work and get a glimpse into the power of living systems as models for sustainability, collaboration, and growth. What if the environment above was modeled by a living-systems approach? Creating a Living-Systems Approach at Work.

Talent Management – The Difference Between Personal Goals and Organizational Performance Measures

Strategy Driven

Most leaders monitor the performance of their various divisions, departments, and work groups using a system of organizational performance measures. You just finished reading Talent Management - The Difference Between Personal Goals and Organizational Performance Measures !

Goal-Setting, Planning, and Testing: The Importance of Managing Your Lead-Generation Strategy

Strategy Driven

By setting goals, creating a plan to adopt new tactics, and testing the results, you can measure how the company’s investment of budget and time helps increase the number of leads and sales. Developing a Strategy and Setting Goals.

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Strategizing for Success: Keys for Planning Annual Sales & Marketing Goals, part 2 of 2

Strategy Driven

What goals did you accomplish? Here are some examples of questions to help you perform this evaluation: Based on your annual goals where should your results be right now? Eric Lofholm is a Master Sales Trainer, author, business success guru, communications expert and lauded speaker who has presented his proprietary, proven sales and success systems to Titans of Industry and thousands of other professionals world-wide. The Strategy of Creating a Space for Success.

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Organizational Performance Measures Best Practice 20 – System Approval by the CEO

Strategy Driven

Top executives set the behavioral tone of an organization. Such conveyance demands that these expectations also be programmatic embedded within the organization’s policies, procedures, standards, and performance measures. Framework for Aligning an Organization.

Motivating, Mentoring and Measuring – Leading Unfamiliar Organizations

General Leadership

I was in charge of an unfamiliar organization, one in whose mission I was not well versed. However, a true leader can be successful in any organization. The difference is the time it takes to build a framework upon which to hang those leadership principles in an unfamiliar organization.

Goals and Solutions. Does the difference matter?

Create Learning

The difference between goals and solutions are clear. Goals are what you want in relation to the problem, while solutions are what you want independent of the problem. Working with organizations and individuals to create plans and strategies.

Using Outdated Management Practices Can Be Very Costly

Deming Institute

Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014) , Distorting the System, Distorting the Data or Improving the System (2013) , Dr. Deming on the problems with targets or goals.

Deming’s Ideas Applied at Intermountain Healthcare Since 1988

Deming Institute

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Intermountain Healthcare is an integrated delivery system based in Utah and Idaho. There are real challenges that different systems create.

Focusing on Profits? Watch Out For the “Blinder” Effect

Leading in Context

The problem is that profitability cannot become our defining business goal, and it cannot replace values as the central beacon of our decision-making. Ethical Leader Ethical Organization complexity context ethical decision-making ethical organization ethics leader systems thinking By Linda Fisher Thornton We need profits to exchange goods and services, pay bills and grow our businesses. So what''s the problem with it?

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Goals and do you know what you are supposed to do?

Create Learning

Goals and do you know what you are supposed to do ? With the goals. Remaining Engaged and Self-Directed stems from goals that are known, shared and defined. Resulting in victimhood and revenge ; Neither is good for you, the team, management and the organization.

Mastering Organizational Complexity. Organization Development and Executive Coaching

Create Learning

You are constantly having to organize information available to you, and determine how to best use that information to make choices. This is a skill that can be developed and a process that can be implemented into your organization, team and leadership.

Optimize the Whole


But when you look at the whole system, you might figure out that the real root cause is in something which is immeasurable yet important – may be, collaboration with other teams or how you sell. If ‘customer centricity’ is one of your key values, you should consider optimizing the whole customer journey with your organization – not just your development processes. Here are a few important things to consider when you optimize the whole: Think Systems.

Trust, Management, Complexity, Organization Development and Team Building…Charts

Create Learning

Consequences of Too Many Levels of Organization. Systems-drive-behavior. Focusing on the system and how the work is done as opposed to personality traits of the people is how to make work and society better. Trust Attracting Organizations. Trust Repelling Organizations.

Are we afraid to accept that we need management to define goals and expectations?

Create Learning

The CEO + Vice Presidents + Department Heads + Managers + Team Leaders + Employees ALL THE PEOPLE … Must have a focus on expected Goals / Results and a process to evaluate if we are moving towards or away from the goal / results. Change has 3 components.

Life Cycles of an Organization: Starting, Maintaining, Finishing

Ron Edmondson

Every organization has a life cycle. In fact, over the life of an organization, there will be many separate life cycles. Within those life cycles the successful organization develops a team skilled at separate functions. Every Organization Needs Some Good Bad Ideas.

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. If top managers within the organization are not authentically practicing Quality Leadership neither will anyone else. What is the goal of policing?

David Langford Presentation on Motivation and System Improvement

Deming Institute

As David illustrates this tactic over and over results in people distorting the data and distorting the system under pressure to avoid punishment and get rewards. Those with knowledge of how human systems work can predict the likely consequences of creating poor management systems.

Unique Leadership Skills

Coaching Tip

Good leaders have a strong effect on the success of an organization or business. What my research has revealed is that leaders of truly adaptive organizations possess a unique set of skills and thought processes, and simply being strong and successful is not an effective basis for leading and shaping an innovative organization," Dr. Fiona Kerr says. Maximum creativity comes when there is a boundary, which identifies tangible goals, within which to be creative.

Old Management Systems Stifle New Business Models

Harvard Business Review

They must update decades-old management systems so they can embrace new digital opportunities. Almost any business school professor will explain to her students that there are differences between managing organizations that are capital-intensive and those that are not.

"I'd Like My Life Back" -- a lesson for CEOs in building an organization that listens to warnings

Great Leadership By Dan

The second step is to set up a "culture of listening" that includes systems and policies to facilitate the intake and proper escalation of credible warnings. How are risk assessment, and more specifically -- enterprise risk management ("ERM") implemented in your organization?

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Employees That Self-Organize Their Work Are Important To Your Organization’s Success

Michael VanBruaene

I’ve been researching the concept of self-organizing systems and instances in which organizations purposefully eliminate almost all organization structure and policies; and then allow their employees to self-organize their work activities to achieve work and organization objectives. The underlying assumption is that humans (and all organisms) can efficiently and effectively self-organize their work to achieve objectives.

Problem-solving can be a matter of life or death | The Organized.

The Organized Executive's Blog

Monitoring processes, systems and equipment is a vital practice. Problems have a ripple effect through the organization. You may view the problem as confined to one department, but employees throughout the organization may be affected too.