Roundtable Talk

JULY 30, 2010

In Hsieh’s case, they focus on making their customers happy and not making the company profitable (the thinking being that happy customers lead to a happy bottomline)… the strategy seems to be working. Under this direction, Zappos.com has grown from nothing to over $1 billion in grow merchandise.

Golden Handcuff 38

Golden Handcuff CEO Career Merchandising 38

Strategy Driven

MARCH 11, 2011

The Business Tree : Growth Strategies and Tactics for Surviving and Thriving. ’ It fostered a false sense of security for employees, paying higher salaries than the marketplace, thus keeping employees dependent upon the system via golden handcuffs. Do successful corporations operate without a strategy-vision?

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

JUNE 11, 2015

This employee shareholding system is referred to within Huawei as the “silver handcuff.” ” It is a system that is different from the more common stock option arrangement, which is often termed the “golden handcuff.” As he puts it, he wants everyone to act like the boss.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Strategy Driven

JANUARY 15, 2013

Every manager should seek to know the stay/leave propensity of his or her subordinates and certainly that of top performers. While true knowledge of others’ intentions is unknowable and unpredictable opportunities arise, there are artificial retention mechanisms and observable signs that together suggest an individual’s inclination.

Talent Management 50

Talent Management Management Newsletter Article 50

Harvard Business Review

NOVEMBER 20, 2015

When one customer is responsible for the lion’s share of your sales, it’s like golden handcuffs. The challenge is to cast off the handcuffs while keeping the gold. In fact, advanced payments may be just the kind of proof that banks or equity investors need to open their pocket books.

Supply Chain 8

Supply Chain Collins Golden Handcuff Pharmaceuticals 8