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Servant Leadership in Action

Leading Blog

… A leader who offers money or the potential for future riches is not earning loyalty. A few scattered, well-intentioned actions by a leader can’t hurt, but they won’t breed loyalty. To McManus' point, Jon Gordon adds in his essay, “My company’s mission is to inspire and empower as many people as possible, one person at a time.

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3 Ways to Be a Positive Leader

Leading Blog

This is a guest post by best-selling author and speaker, Jon Gordon about the value of developing positive relationships with the people you lead. It’s a simple truth: When you care about your employees and the people you work with, they are more likely to stay on the bus and work harder, with more loyalty and greater positive energy.

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How To Survive And Then Reset To Ultimately Thrive

Eric Jacobson

Here you employ “Survive Basics,” or the 4 C’s: Cash, Cost, Customer (retention, loyalty, stickiness), and Communication. Gordon Food Services , the largest family-owned and managed food distributor in North America, successfully went through SRT, and they also showed that large companies can be agile and adaptive.

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When to Restructure | N2Growth Blog

N2Growth Blog

Following are five representative tips that will help you recognize the need for a reengineering initiative: Unusual declines in revenue, margin, market-share, customer loyalty, or brand equity. Dov Gordon [link] mikemyatt Hi Dov: As with other endeavors, poorly conceived or unneeded restructuring efforts will not end well.

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Leading with Gratitude

N2Growth Blog

Gordon Berridge – It’s a subtle yet important ingredient in a dish, like salt – without a pinch here and there you notice. In return, grateful leadership elicits mutual respect and loyalty from the group. . It is the principal endeavor of their work and is widely used throughout their approach.

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To Change Your Strategy, First Change How You Think

Harvard Business Review

When Continental shuttered Lite, then CEO Gordon Bethune said, “It wasn’t implemented in an orchestrated way.” As a result, JetBlue is a regular winner of the “Best Places to Work” award, leads the industry in customer loyalty, and is consistently profitable. All of these efforts failed.

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How to Quantify Sustainability’s Impact on Your Bottom Line

Harvard Business Review

Our research has found that embedded sustainability drives financial performance through mediating factors such as innovation, operational efficiency, risk reduction, employee recruitment, engagement and retention, customer and supplier loyalty, competitive advantage, reduced cost of capital, and improved marketing and sales.