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The CIO as Corporate Psychic

Harvard Business Review

But overreliance on these firms leads to industry groupthink, and complexity-theory research tells us that it's impossible to predict the behavior of a large system (such as the world of tech innovation) beyond the next few moves.

CIO 15
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How the Very Best Strategists Decide

Harvard Business Review

In my workshops I ask people to create as many ideas as they can to prevent a bathtub from overflowing. Learn about and watch out for confirmation bias , overconfidence , survivor bias , and groupthink. Notice your favorite metaphor for business: chess, war, making deals, doing good, enriching share­holders, satisfying customers.