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What Is Resume Screening and Why Should Your Company Invest in It?

HR Digest

Forbes credits Leonardo DaVinci for having created the first instance of a resume in his letter of appeal to the Duke of Milan, but we have come a long way since then, in curating the content of a resume as well as defining what resume screening is.

Company 105
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Tips to Improve Efficiency and Quality in Pharmaceutical Businesses

Strategy Driven

More so, it is advisable that pharmaceutical companies keep track of the Standard Operating Procedures relevant to their industry and consistently match their current processes to what is expected. In the case that it’s not, they may issue a warning letter or a form 483.

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DiSC Team Activity: Steady Changing S–Steadiness Development Activity

Mike Cardus

Guidelines. 9) Make a change by announcing Challenge #2 : line up alphabetically by the letters of the number on your card you hold. Did the group manage to develop solutions to each major change that produced significant improvement in their time? Amongst our managers? 1) Hand out a card to each person. (It In what way?

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Earn Customer Loyalty Without Losing Your Shirt

Harvard Business Review

In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework. Jim Bush, who leads American Express service operations globally, set up a similar system. Why does this work?

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Starbucks announces 30 days’ pay for workers and serves drive-thru orders only

HR Digest

Starbucks, the coffee chain company, announced Friday that its company-operated stores in the United States and Canada will move to drive-through and delivery mode only for the next two weeks except for some outlets near healthcare centers and hospitals. company-operated business and Canada, Rossann Williams wrote on the company's site.

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Earn Customer Loyalty Without Losing Your Shirt

Harvard Business Review

In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework. Jim Bush, who leads American Express service operations globally, set up a similar system. Why does this work?

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A Step-by-Step Plan to Improve CMO-COO Collaboration

Harvard Business Review

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. If it’s all about the operations then you lose sight of the customer. Once the drivers of the costs of the journey are understood, marketing can work with operations to address them.

COO 8