Harvard Business Review

AUGUST 23, 2012

without any compliance process or technology in place.". The combination of the right policy and the right technology can render even the most delicate of communications compliant. Adopting technology that keeps pace with regulatory requirements is equally important. You will likely see thousands of them.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

OCTOBER 30, 2018

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. Kelly Sillaste/Getty Images. But clinical and nonclinical staff at the Rotterdam Eye Hospital have improved patient care and raised staff morale at a very modest cost: 10 minutes a day and a special deck of cards.

Health Care 8

Health Care Stress Morale Airlines 8

Harvard Business Review

JANUARY 28, 2015

Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. A personal welcome letter is sent with the goal of both deepening the relationship while still getting necessary paperwork completed. But getting it right pays off.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

NOVEMBER 21, 2017

Employees are told to change passwords frequently, but researchers have found that when people are required to come up with new passwords every three months they tend to do things like merely capitalizing the first letter or adding a number on the end to save time. This makes passwords increasingly easier to crack.

FOB 8

FOB Guidelines Letter Policies 8

Miles Anthony Smith

NOVEMBER 7, 2019

Stay on top of all technological advances pertaining to marketing. Lastly, be knowledgeable about Google guidelines and always, always lift others. This might be a letter from the founder, a few interesting third-party links, and links to your own new content. If we build it, they will come" is the biggest marketing mistake.

Marketing 105

Marketing Content Audience Brand 105

Harvard Business Review

FEBRUARY 17, 2017

Some of the insights we learned offer guidelines for how CEOs should act to preserve their companies’ reputations in today’s highly politicized environment. These guidelines can help them preserve their reputations in the face of extreme politicization. Staying quiet about issues may no longer be an option.

Politics 10

Politics CEO Reputation Crisis 10

Harvard Business Review

DECEMBER 20, 2016

Renewables have been trouncing fossil fuels for a few years as the costs of the newer technologies have dropped remarkably fast. New capital is still flowing to the clean tech — Bill Gates, Jeff Bezos, and some other business leaders just announced a $1 billion fund to invest in “next generation energy technologies.”

Energy 8

Energy Banking Chemicals Globalization 8