Leading Blog

DECEMBER 31, 2011

Compassion builds support, loyalty. Gary Hamel: "Give someone monarch-like authority, and sooner or later there will be a royal screw-up." @alanmwebber: Six Two-Word Terms For the Future : "Keep learning new skills and crossing old boundaries.". mjasmus: Most read in 2011: 30 Overlooked Acts of Leadership Courage.

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Hamel Covey Charisma Loyalty 255

Harvard Business Review

JUNE 2, 2011

Gurus like Don Tapscott , Tammy Erickson , John Hagel , Rosabeth Moss Kanter , Gary Hamel , and more recently, Umair Haque , have all written about how our new economy is about producing ideas, experiences, and meaning. Profitability up 16%, Productivity up 18%, customer loyalty up 12% and quality up an incredible 60%.

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Hamel Customer Loyalty Creativity Cost Center 16

Harvard Business Review

JULY 20, 2011

Not only have he and Marino created a perpetual innovation machine with the game, they've cultivated an almost unshakable loyalty among their people (Rite-Solutions enjoys near zero turnover and constant peer referrals of the best and the brightest). Challenge, the first round of the HBR/McKinsey Management prize.

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Innovation Webinar Proposal Hamel 12