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Are Your Employees Drivers or Victims of Process Innovations?

Harvard Business Review

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

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Today's Innovation Can Rise from Yesterday's Failure

Harvard Business Review

Sebell, managing partners at Creative Realities, Inc., a Boston-based innovation management collaborative. We use this simple framework to determine the success of an innovative effort. In other words, successful innovation requires motive, means, and opportunity. Terwilliger and Mark H. Turn failure into success.

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Why We Need To Disseminate Innovation To Overcome The Productivity Paradox

The Horizons Tracker

Listening to the breathless commentary surrounding technologies such as AI and robotics and one could be minded to believe that technology is transforming life as we know it on a scale never seen before. The need to disseminate technology. in 2013, compared to 2.5% in 1992.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

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From Zipcar to the Sharing Economy

Harvard Business Review

Avis has taken an interesting (and bold) step by acquiring Zipcar, absorbing an innovative but struggling competitor at what is likely to be seen as a bargain price while acquiring a small but desirable customer base and gaining a foothold in the rapidly growing world of collaborative consumption.

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The Industrial Revolution That Never Was

Harvard Business Review

He had grown up in northwestern Germany, where his father owned mills that heated small amounts of charcoal and iron together to make steel that could be hammered and sharpened into knife blades. Their biggest customers were blacksmiths who hammered a few inches of heated iron bar into a horseshoe or a hinge.

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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Creating and Capitalizing on the Best New Management Thinking. Part of our initial response was to rank management gurus according to the measurable influence of their ideas; we were the first researchers to use scholarly methods to do so. For example, a British study showed the precise ways in which management gurus in the 1980s U.K.