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Lisa Hershman: An interview by Bob Morris

First Friday Book Synopsis

Lisa Hershman is a seasoned business professional and author, who brings a wealth of real-world experience and an innovative style to her position at Hammer and Company. Prior to joining Hammer and Company, she served as Corporate Senior Vice President of Operational Excellence at Avnet, Inc.,

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Please Don’t Hire a Chief Artificial Intelligence Officer

Harvard Business Review

As the market has matured, AI is beginning to move into enterprises that will use it but not develop it on their own. The very nature of the role aims at bringing the hammer of AI to the nails of whatever problems are lying around. For AI to work in the enterprise , the goals of the enterprise must be the driving force.

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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Shifting from Drucker's erudition and measured tone to Hammer's revolutionary and provocatively violent declarations ("don't automate, obliterate") was a bit dizzying. In transition periods, during big technological shifts or the ends of recessions, companies often turn their aspirations to growth through innovation. As the U.S.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

AI technologies like neural-based machine learning and natural language processing are beginning to mature and prove their value, quickly becoming centerpieces of AI technology suites among adopters. Our results suggest there’s still time to climb the learning curve and compete using AI.

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Uniting the Religions of Process Improvement

Harvard Business Review

Business Reengineering's high priest said core process owners, process maturity, and performance measures are what count. In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement.