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Voice of Experience: Karen Ho (Broadway Technology)

First Friday Book Synopsis

Here is an excerpt from a profile of Karen Ho (Chief Operating Officer, Broadway Technology) written by Jessica Titlebaum (Chicago) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

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The Future Of Work Post-Covid

The Horizons Tracker

Covid-19 has been many things, but the digital transformation it has encouraged has been significant, whether due to the newly remote workforces, the urgent need for online sales channels, or the need for cloud-based technologies to maintain business operations. Redesigning the business. “People are very much in the loop.”

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The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

 In the latest installment to his Little Big Things video series Tom Peters declares war on these systems and encourages managers to make it easy for all members of an organization to identify problems with an organization's systems and provide bottom-up feedback for improving the way the company operates.

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Are Your Employees Drivers or Victims of Process Innovations?

Harvard Business Review

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

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The Businesses That Platforms Are Actually Disrupting

Harvard Business Review

Powered by online technologies, they are sweeping across the economic landscape, striking down companies large and small. The businesses most at risk from platforms powered by rapidly improving online technologies aren’t, in fact, traditional businesses that sell products and services to consumers.

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Let Algorithms Decide – and Act – for Your Company

Harvard Business Review

Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions. Centuries ago everything was manufactured by hand.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

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