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Virgin Atlantic Tested 3 Ways to Change Employee Behavior

Harvard Business Review

For many years, teams at Virgin Atlantic have been testing ways to motivate efficient decision-making in the cockpit. This is consistent with a well-documented social science phenomenon called the Hawthorne effect, whereby people change their behavior as a result of knowing they are being observed.

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Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. Each team was randomly assigned to work with or without a checklist and instructed to implement the critical processes of care. An estimated cost savings of $5.37