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Michael Fraccaro, CHRO at Mastercard, on the value of business resource groups

HR Digest

In an interview with The HR Digest, Michael Fraccaro, Chief Human Resources Officer at Mastercard, explains the importance of business resource groups and the vital role it plays to deliver real business results. I was at a conference recently and one of the speakers remarked that “Culture hedges against the risk of uncertainty.”

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What Amazing Bosses Do Differently

Harvard Business Review

Legendary bosses like Bill Sanders in real estate, Julian Robertson in hedge funds, and Bill Walsh in professional football all communicated visions that entranced employees and left them hell-bent on success. A 2013 Society for Human Resource Management survey of managers in the U.S. How to Be a Company That Employees Love.

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4 Models for Using AI to Make Decisions

Harvard Business Review

The bad news: Petabytes of new data and algorithmic innovation assure that “autonomy creep” will relentlessly challenge human oversight from within. Process and decision owners determine the resource allocations and whether autonomy should lead to greater innovation, optimization, or both.

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How to Revive a Tired Network

Harvard Business Review

Make you more innovative. The sidebar “The Innovator’s Network Dilemma” presents convincing data that bears out this observation. The Innovator''s Network Dilemma A study by University of Chicago sociologist Ron Burt demon­strates the cost of inbred networks. Most-senior hedge fund people and competitors.

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Uber Is Finally Realizing HR Isn’t Just for Recruiting

Harvard Business Review

That is like setting up a finance organization to do exotic risk hedging before putting in place basic reporting and compliance. No board would allow a finance function to focus exclusively on investor reporting or risk hedging, but this type of mistake is all too common when it comes to HR.

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End the Religion of ROE

Harvard Business Review

First, fixating on ROE fails to maximize the benefit of business to society because it measures value in terms of returns to only one stakeholder; second, it allocates human resources as if maximizing the efficiency of financial capital were critical to growth of social welfare. The number of people affected by an innovation.

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