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Michael Fraccaro, CHRO at Mastercard, on the value of business resource groups

HR Digest

In an interview with The HR Digest, Michael Fraccaro, Chief Human Resources Officer at Mastercard, explains the importance of business resource groups and the vital role it plays to deliver real business results. I was at a conference recently and one of the speakers remarked that “Culture hedges against the risk of uncertainty.”

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4 Models for Using AI to Make Decisions

Harvard Business Review

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. They’re analogous to autonomous resources, as opposed to human resources, departments. Their results should humble those who privilege human agency.

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Uber Is Finally Realizing HR Isn’t Just for Recruiting

Harvard Business Review

That is like setting up a finance organization to do exotic risk hedging before putting in place basic reporting and compliance. No board would allow a finance function to focus exclusively on investor reporting or risk hedging, but this type of mistake is all too common when it comes to HR.

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How to Revive a Tired Network

Harvard Business Review

Joel Podolny, former head of Apple’s human resources, calls this tendency of our networks to evolve more slowly than our jobs “ network lag.” Most-senior hedge fund people and competitors. Learn more about your market value. Assign these contacts into key categories: Most-senior clients. Start a blog.

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Stop Waiting for Governments to Close the Skills Gap

Harvard Business Review

There’s urgency here because we believe the role of technology in the labor market will become more pronounced as artificial intelligence and machine learning affect white-collar jobs in much the same way that robotics has affected blue-collar jobs.

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End the Religion of ROE

Harvard Business Review

Conversely, why market cigarettes? He reasoned that if marketers worked on maximizing return on sales, production managers were rewarded for the sales they squeezed out of their physical plant, and finance managers focused on minimizing the amount of equity capital they needed, ROE would take care of itself. Social media spending?

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