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This is Critical to Building an Agile, Change Adaptive Organization

The Practical Leader

” That’s a key conclusion of a major study by Harvard Business School’s Project on Managing the Future of Work and the Boston Consulting Group’s Henderson Institute. Ask frontline service providers what systems and processes would better help them serve internal partners or external customers. List each point.

Agility 55
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Exit, Voice, and Albert O. Hirschman

Harvard Business Review

Do you a) switch over to the Democrats, b) raise hell in the media, or c) try to stay welcome in the party's corridors of power in order to quietly exercise your influence? A fashionable political science theory of the 1950s and 1960s held that, in a two-party system, vote-maximizing parties would inexorably move toward the political center.