article thumbnail

How to Ignite and Sustain Organizational Growth

Skip Prichard

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. In other words, culture is the fuel that drives and sustains positive engagement. Jason Richmond.

How To 108
article thumbnail

What Great Companies Know About Culture

Harvard Business Review

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?

Company 19
article thumbnail

Is Kindness a Strategy?

Harvard Business Review

I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. In today's socially wired world, positive word of mouth is an ever more prized commodity. Heskett of Harvard Business School observes, it's important to endow workers on the front line with "latitude within limits."