article thumbnail

First Look: Leadership Books for January 2022

Leading Blog

Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. James Heskett provides a roadmap for achievable and fast-paced culture change. Here's a look at some of the best leadership books to be released in January 2022. Be sure to check out the other great titles being offered this month.

Books 225
article thumbnail

Quotes to Note on Purposeful Leadership

The Practical Leader

. “Consider the words affection, love, joy, authenticity, empathy, compassion, soulfulness, and other terms of endearment. Today, a growing number of companies comfortably embrace such terms. ” James Heskett, The Culture Cycle: How to Shape the Unseen Force that Transforms Performance. That is changing.

Sheth 81
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Creating A Customer-Centric Culture – The Disney Way

Tanveer Naseer

Heskett published their 10-year research project – “ Corporate Culture and Performance ” – in which they compared companies that intentionally managed their cultures to similar companies that did not. Leaders who determine that the organization is ready for change will need to make a long-term commitment. In 2005, J.

Heskett 100
article thumbnail

Keeping Your People Engaged in Tough Times

Marshall Goldsmith

Heskett and W. Set aside time regularly to provide your employee-owners with information that will help them understand their short-term job prospects. Instead, it may be a great time to take advantage of a depressed talent market by making a few strategic hires of long-sought candidates from competitors or other organizations.

Heskett 117
article thumbnail

How to Ignite and Sustain Organizational Growth

Skip Prichard

Yet, without the right culture, organizations cannot succeed short term, nor can they endure. James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Culture Spark.

How To 107
article thumbnail

Retail's Winners Rely on the Service-Profit Chain

Harvard Business Review

The article, written by a leading group of service management thinkers (Jim Heskett, Tom Jones, Gary Loveman, Earl Sasser, and Len Schlesinger) is a great example of both the power a management idea can have, and how much work is required for an idea to become reality. It requires long-term commitment to be successful.

Retail 8
article thumbnail

What Great Companies Know About Culture

Harvard Business Review

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. Being a great workplace is the result of a long-term investment in their employees.

Company 17