‘Tis the Season of Prophecies, Forecasts, and Predictions

The Practical Leader

Harvard Business School professor, James Heskett, poses the right question in his blog Should Managers Bother Listening to Predictions? ” In providing provocative perspectives on this challenge, Heskett draws from three books on the folly of predictions, how some predictions can be made more accurate, and how to gain from disorder. This nine year project started right after 9/11 to find companies that thrived through chaos and disruptive change.

Thoughts That Make You Go Hmmm on… Recognition, Appreciation, and Celebration

The Practical Leader

” - James Heskett, The Culture Cycle: How to Shape the Unseen Force that Transforms Performance. “Brains, like hearts, go where they are appreciated” - Robert McNamara, former American business executive and Secretary of Defence. “… one study found that project teams with encouraging managers performed 31 percent better than teams whose managers were less positive and less open with praise.

Creating A Customer-Centric Culture – The Disney Way

Tanveer Naseer

Heskett published their 10-year research project – “ Corporate Culture and Performance ” – in which they compared companies that intentionally managed their cultures to similar companies that did not. Who wouldn’t want to achieve results similar to those reported by Kotter and Heskett? As was presented in the study by Kotter and Heskett, financial rewards are often how such change is initiated. The following is a guest piece by Bill Capodagli.

How Healthy Is Your Organization’s Culture?

Tanveer Naseer

But the majority of organizations seems to muddle through, now and then halfheartedly embarking on a culture project where they define their core values, vision, and mission statement – and then return to business as usual. And even though Kotter and Heskett showed that culture could account for a 20-30% better overall performance than similar competitors, many leaders and organizations don’t see how to develop a culture that enhances performance.

How to Ignite and Sustain Organizational Growth

Skip Prichard

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Make sure people from both sides of the merger are involved in key projects. Culture Spark. Organizational culture is often seen as an elusive topic. Yet, without the right culture, organizations cannot succeed short term, nor can they endure.