A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

Improving Operational Efficiency. For mature, large-scale, multinational companies, there is a virtuous cycle of efficiency improvements that frees up resources, which can then be deployed for growth and innovation projects. The biggest opportunities for these companies are simplification and horizontal integration projects. A second new component of the IT function should be dedicated to this category of work: the Enterprise Integration Group (EIG).

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