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The Factors That Influence Acceptance Of AI In Hospitality

The Horizons Tracker

In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.

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3 Ways to Break Out of a Zero-Sum Game of Growth with Your Competitors

Leading Blog

How true disruptors use innovation, including digital, to grow the market and create new business models. Or else, you took on the hard work of growing the entire market. It can drive new business models, open up adjacent products and help you grow the whole market. I’ve learned this is not always true.

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HP Headed to Hotel California?

Women on Business

HP Has Decreasing Product Quality. HP used to be synonymous with great products, but lately quality is not the immediate adjective you would jump to when you describe HP Products. Deciding that personal computing is not a lucrative market is like spitting on small businesses. that focuses on customers and innovation.

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5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

Hotels by AirBnB. But there may be other attributes—they use your products regularly and well. For example, they might refer in new customers, or speak at your events, or provide feedback on product direction. You want a product that your specific, clearly defined audience wants to buy. Taxis by Uber & Lyft.

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What’s Your Leadership AQ?

Lead Change Blog

AQ is defined as “the ability to adjust course, product, service, and strategy in response to unanticipated changes in the market”— and indeed, the Harvard Business Review characterised it as “the new competitive advantage.” They study the “underdogs,” the new market entrants, and quickly learn from them.

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How to Hold onto Your Customers in a Crisis

Leading Blog

Customers will remember which hotels and theaters offered a refund on unusable reservations, which newspapers dropped their paywall and provided free content, and which gyms quickly mobilized to send out daily video fitness classes. Every customer is a special person with special needs, who is a pleasure to serve.

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Today’s Organizations Are Outward Bound

Leading Blog

When a company diversified, it bought companies in other businesses, or else developed new businesses internally, to sell additional products or services, as with Honda, which has exploited its expertise in motors to produce a variety of other vehicles — outboard motors, lawnmowers, ATVs, and so on.