Great Leadership By Dan

JULY 8, 2020

Hotels by AirBnB. You need people on your team with both strategic and operational skills—two very different kinds of people. Make sure you spend as much time looking out on the horizon, checking for competitors, changing environments, and new technologies—risks sure, but also opportunities to evolve. Taxis by Uber & Lyft.

Business Model 282

Business Model Long-term KPI Loyalty 282

Lead Change Blog

APRIL 2, 2019

Steve shares: “As we climb the corporate ladder we ‘forget,’ intentionally or not, to say hello to the many foundational employees who keep the business running; the restaurant dishwasher, hotel housekeeper, mail room clerk, or department store stock person. Find Beth on Twitter at @bethbeutler.

Leadership Development 374

Leadership Development Development Leadership Team Building 374

HR Digest

MARCH 18, 2019

Lots of companies now lay emphasis on their employer brand; it’s a great tool in attracting and retaining skilled employees. With technology, interviewing has gone beyond just physical presence. Remember, most employees will join you as potential best players; your investment in them will engage their true skills and worth.

Brand 53

Brand Hotels Trends Loyalty 53

Leadership Freak

NOVEMBER 27, 2017

Just a few hours later, I found myself staring at a McDonald's from my hotel room. Fast forward a decade, and here we are again, bewildered by how technology, politics and other forces seem to be disrupting the world we knew and know. I attended college to learn skills for life, and lifelong learning for me afterward was a hobby.

Trends 100

Trends Open-book Blanchard Learning-by-Doing 100

Coaching Tip

JANUARY 2, 2011

Many of the jobs that existed before the recession are gone for good and the people who held those jobs don't have the skills needed to work in other fields. . One of the industries that has been most cautious is the hotel and leisure business because people have less money to spend on easy-to-postpone vacation travel.

Long-term 99

Long-term Hotels Transportation Information Technology 99

Skip Prichard

JULY 22, 2019

Whether you have invented an amazing new technology or product, you could still fail. He died virtually penniless in a hotel room in New York. Innovative leaders excel at a skill we call “forward thinking.” Innovation Capital. A great idea may not be enough to build a great business. Moreover, it’s hard.

Innovation 80

Innovation Social Capital Reputation How To 80

Eric Jacobson

NOVEMBER 11, 2021

The Scale – Expanding potential through technology, delegation and partnership. Airbnb and Uber, for example, were created by Outsiders who had no institutional knowledge of the hotel or taxi industry – and that was a big part of their edge. The Launch – Deep-diving into prototyping and getting the venture moving.

Entrepreneur 65

Entrepreneur Succession Self-aware Storytelling 65

Eric Jacobson

MARCH 25, 2021

The Scale – Expanding potential through technology, delegation and partnership. Airbnb and Uber, for example, were created by Outsiders who had no institutional knowledge of the hotel or taxi industry – and that was a big part of their edge. The Launch – Deep-diving into prototyping and getting the venture moving.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Eric Jacobson

NOVEMBER 30, 2020

The Scale – Expanding potential through technology, delegation and partnership. Airbnb and Uber, for example, were created by Outsiders who had no institutional knowledge of the hotel or taxi industry – and that was a big part of their edge. The Launch – Deep-diving into prototyping and getting the venture moving.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Skip Prichard

JUNE 18, 2020

Whether you run a solo business out of your home, are the night receptionist at a hotel, or are president of the company, innovation is your competitive advantage. In the age of digital disruption, technology, and dizzying speed of change, the key to success is simply to be more human.” Tamara Ghandour.

Innovation 100

Innovation How To Competitive Advantage Diversity 100

Strategy Driven

APRIL 4, 2016

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. He picked people who he knew had the skills to do the job and particularly looked for experienced leaders who had an outside perspective without connections to the old regime. How could I refuse? Destroy silos.

How To 50

How To Chief Information Officer Tourism Politics 50

Harvard Business Review

FEBRUARY 9, 2012

In my consulting work with large, multinational companies, I see a pervasive anxiety among managers who have trouble finding people for skilled positions, no matter what industry or region. As a result, they tend to focus narrowly on technology skills, the Accenture survey reports. There's a lot at stake here.

Skills 14

Skills Survey Human Resources Document 14

Harvard Business Review

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. Worldwide, ownership exceeds 100 million units and is projected to reach 225 million by 2020.

Travel 9

Travel Industry Hotels Airlines 9

CO2

JUNE 28, 2010

Sometimes that is the company meeting room but often times it is at their desk, home office, hotel room, or even a coffee shop! Technology and its role in travel 2.0 Technology and its role in travel 2.0 Now people may participate in video conference by Soltrite meetings from the place that is most convenient for them.

Video 79

Video Quality Executive Coaching Conference 79

Strategy Driven

JULY 13, 2011

For example, a hotel or restaurant chain might measure the average time between remodeling projects as an important driver of health. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. As with the other measures, what is important varies by industry.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Frank Sonnenberg Online

JUNE 21, 2021

For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads. Then on the third night, we checked into yet another Howard Johnson hotel. The trip seemed to be going well.

Hotels 124

Hotels Stress Resistance Restructuring 124

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. And it does not stop there.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. Director Recruitment and Skills. chemicals, metals & mining, paper & forest products).

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

FEBRUARY 19, 2018

Digital imaging technology monitors which items shoppers select from shelves, and when a customer leaves the store, the person’s online account is automatically charged. Service can be emotional; technology cannot. In many ways, the capacity and computational power of technology far outstrips our own.

Banking 12

Banking Technology Retail Efficiency 12

Harvard Business Review

MARCH 14, 2016

While Gordon’s argument is often characterized as being the opposite of the one I have made in my two books about the impact of advancing automation technology on the job market (most recently, Rise of the Robots ), there are many areas in which I think we would agree. What would that mean for the hotel industry? Insight Center.

Gordon 8

Gordon Transportation Tourism Information Technology 8

Harvard Business Review

JUNE 22, 2016

But all assets are not created equal, especially as the technological landscape changes. Even when these firms rely on physical assets, like cars for Uber, they own the technology, not the physical asset. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

JANUARY 29, 2013

The story of how technological progress is affecting employment — whether, in other words, the robots are eating our jobs — is clearly an important one. I believe that technological unemployment (and underemployment) is a real and growing phenomenon. restaurants, book stores, and hotels) respond to by hiring more workers.".

Document 8

Document Technology Hotels Trends 8

Harvard Business Review

JANUARY 31, 2017

Since their founding less than a decade ago, Uber and Airbnb have wrangled with regulators, challenged the taxi and hotel industries, earned extraordinary valuations from venture capital investors — and fundamentally transformed the way people think about urban transportation and travel. These companies had to do something.

CEO 8

CEO Hotels Venture Capitalist Storytelling 8

Harvard Business Review

JULY 5, 2011

Technology companies signed up and supported them. They will be visiting selected Indian campuses teaching students the latest skills they mastered at MIT. Kenyan groups understand frugal engineering suitable for the local market and are carefully adapting mobile technologies with African flavors.

Market Penetration 9

Market Penetration Marketing Travel Hotels 9

Harvard Business Review

MARCH 24, 2016

Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. They’ve made some decisions faster by relying on algorithms, and they are introducing artificial intelligence, robotics, and other advanced technologies as appropriate. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

JULY 16, 2013

It starts with a focus on skills. Although many boards continue to select new members from their own networks, our research suggests that more are beginning to implement objective processes to select members based on the skills and attributes that boards need to be effective. In our survey, we also asked about specific skills.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Strategy Driven

NOVEMBER 7, 2011

When an eminent authority on leadership and change such as John Kotter states that, “To cope with new technological, competitive and demographic forces, leaders in every sector have sought to fundamentally alter the way their organizations do business…Yet, according to most assessments, few of these efforts accomplish their goals.

Strategy 70

Strategy Kotter RASCI Motivation 70

Harvard Business Review

OCTOBER 30, 2014

The CMO and head of sales should map out skills and capabilities needed to reach their goals, identify the skills that currently exist and where they reside in the organization, and identify and plan to redress talent gaps. Create a technology engine that powers the front lines. Caesars has taken that point of view to heart.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

APRIL 19, 2011

In the not-so-distant past, it was standard practice in customer service to hire only those candidates who knew how to follow scripts, were familiar with the necessary technology, and had several years' experience in another call center. We recruited from top-tier hotels, cruise lines, and customer-centered stores.

Call Center 15

Call Center Attrition Hotels Metrics 15

Harvard Business Review

NOVEMBER 22, 2010

Each morning at my hotel I received the China Daily , the countrys main English-language newspaper. The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad. Besides the meeting itself, I was struck by the considerable focus on green issues in China. And on and on. In the U.S.

NGO 15

NGO Chemicals Guidelines Telecommunications 15

The Horizons Tracker

NOVEMBER 23, 2020

Earlier this year I wrote about the 5th edition of the Technology at Work report from Oxford University and Citi, which found that over half of the U.S. Companies like Google have already said that their employees will be working from home into the summer of 2021, with other technology companies following suit.

Reis 78

Reis Transportation Real Estate Tourism 78

Harvard Business Review

MAY 16, 2016

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. He picked people who he knew had the skills to do the job and particularly looked for experienced leaders who had an outside perspective without connections to the old regime. How could I refuse? Destroy silos.

Politics 10

Politics Chief Information Officer Tourism Environment 10

Harvard Business Review

MARCH 29, 2013

It's a straightforward process that our firm deduced from studying over a dozen major corporations — including Alcoa, Coca-Cola, Intel, InterContinental Hotels, Nestlé, and Novo Nordisk — that seem to be well along the way to building shared value enterprises at scale. Can Technology End Poverty? There is a remedy.

System 8

System Merchandising Retail Class 8

Harvard Business Review

JANUARY 16, 2015

Visitors staying at Starwood’s Aloft Hotel in Cupertino, California, not only have the luxury of humans greeting them and toting around their luggage. ” Labor Emotional intelligence Technology' “This isn’t going to replace associates or our talent,” he said.

Norton 8

Norton Emotional Intelligence Outsourcing Ethics 8

Harvard Business Review

SEPTEMBER 28, 2012

Unfortunately for them, their skill is demonstrated behind closed classroom or factory doors, not on prime time television. As a frequent traveler, you'd think my credit cards would be accustomed to booking planes, trains, and hotel rooms. Automated Calls, Fraud and the Banks: A Mismatch Made in Hell (The Guardian).

Forrester 8

Forrester Banking Ryan Hotels 8

Harvard Business Review

DECEMBER 8, 2015

More than once you’ve probably looked at some new digital or technological development and asked yourself, “How did we miss that?” But a lot of times, glitches have to do with newer technologies, which we are learning break in unexpected ways. Expect to hear more about “glitches” in 2016. Blockchain.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

SEPTEMBER 1, 2014

Rosenfeld estimates that about a third of the rise in income inequality since the 1970s is due to unions’ decline — the same share that he attributes to economists’ favorite explanation for rising inequality, rising rewards to skilled workers due to technological change. Unions no longer counteract racial inequality.

Politics 11

Politics Sharpe Education Hotels 11