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“I’m Not Listening!: The Best Way to Get Your Team to Hear Your Feedback

Let's Grow Leaders

“John” and I had spent the better part of the hour talking about what her direct report, “Janis,” needed to be a more effective manager. Bless her heart, Janis had a hard time accepting feedback. Janis needs to hear how you are working on you.” At least not yet. ” “John.

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How to Avoid Groupthink and Let Your Employees Truly Shine

HR Digest

If you’ve ever agreed to a decision at work even when you believe it to be the worst move your company could make, you need to learn how to avoid groupthink. Psychology Today suggests that the term was first defined by Yale psychologist Irving Janis in a 1971 issue of the magazine. Image credit – Freepik What is Groupthink?

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How John F. Kennedy Changed Decision Making for Us All

Harvard Business Review

It’s all part of a plan for President Kennedy to make the most critical decision in his life—how to respond in the Cuban Missile Crisis. Yale psychologist Irving Janis used the debacle to coin the term “groupthink,” which refers to a psychological drive for consensus at any cost that suppresses dissent and appraisal of alternatives.

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How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business Review

Janis Christie/Getty Images. Roughly 80% of serious medical errors (now the third leading cause of death in the United States behind heart disease and cancer) can be traced to poor communication between care providers during patient handoffs, according to a 2012 Joint Commission report.