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Breaking the Rules

You're Not the Boss of Me

As they often say in retail stores about handling merchandise, “ If you break it you own it”. And second, be prepared to accept the consequences that may come from circumventing or defying rules There is always the chance that circumventing a rule can cause grief for someone else, some where else in the organization or outside it.

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4 Models for Using AI to Make Decisions

Harvard Business Review

At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. They’re analogous to autonomous resources, as opposed to human resources, departments. In reality, “handoffs” and transitions prove to be significant operational problems.