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Five Ways Leaders Turns Doubters into Doers

Chart Your Course

Part of being a leader is managing change. Innovation has always been what makes good businesses great. And innovation does not happen without change and risk. It’s human nature to resist new responsibilities or rules. Your business is adding a new time-management system, which requires employees to log their hours on specific projects. For instance, a business wants to expand its social media marketing. Manage perceptions.

Why Great Brands Lose Their Way

In the CEO Afterlife

Never in the history of marketing has there been so much talk about branding. The conversation in the world of branding is well beyond product and service brand discussion by marketers and ad agencies. Wouldn’t you expect more innovation? I am not suggesting restructuring the entire brand management system. This top management ethic is essential to brand resilience.

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Why Complexity Sucks

In the CEO Afterlife

It starts with the corporate strategy, and includes marketing strategy, and the all-important human resource strategy. In marketing, great branding steers clear of multi-benefits; one clear, compelling benefit will find a place in busy minds. More on complexity and the road-tested strategies that cut through the clutter can be found in the pages of my new book for leaders, managers, innovators, and entrepreneurs. Complexity is in the eye of the beholder.

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Knowledge Is Power. Data Isn’t.

In the CEO Afterlife

One of the best sources of understanding is experience, such as in-market know-how, familiarity with competitors and customers, or expertise in leading during turbulent times. Leaders and managers who work in these industries need all of the information. Branding Human Resources Leadership Marketing Strategy Apple Business CEO Culture Entrepreneurship In the CEO Afterlife information Innovation IT Mentoring technology Vision

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What Connects Coca-Cola, Lego, In-N-Out, Intuit, and Nike? Focus.

In the CEO Afterlife

This can mean expanding product lines, entering new markets and geographies, line extending brands, acquiring new businesses, creating projects, and adding layers of management to manage the self-created complexity. Although Coca-Cola sales lag those of their food and beverage arch rival, Coke’s profit and market cap significantly outpaces Pepsi. With 60% of annual sales coming from innovative new products, it is clear that LEGO has not been idle.

10 Ways to Slay Goliath

In the CEO Afterlife

As a 23 year-old Macleans Toothpaste Brand Manager in 1970, my colleagues and I competed against powerhouses P&G, Colgate and Unilever. When you know you will never be the low-cost producer nor will you ever have the resources to outspend the big cat, you find other ways to skin it – okay, that’s a bit of an overstatement. Clout allows these giants to grow, but there is absolutely no reason why a smaller player cannot become a market leader within their chosen market(s).

What Not to Do When Business Sours

In the CEO Afterlife

When I was a CEO, I managed to squirrel away a “rainy day” fund for nasty business blips. In a crisis, whether short or long-term, the most senior people in the organization need to step up and offer innovative solutions to the issues hammering the bottom-line. At best, they are managers. Most of you have heard the saying, “Don’t throw the baby out with the bathwater,” or something to that effect.

Change is Bad

In the CEO Afterlife

New Coke lasted 79 days before the original formula returned to the market. I consider Google a tier-one innovator. At Zappos, CEO Tony Hsieh has set his cultural sights on a holacracy management system a radical change from conventional structures. Hsieh is still hell-bent on achieving a world of self-management and self-organization, but not through more cultural changes, through quicker evolution of that initial change.

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How the Workplace Is Changing in 2018

Chart Your Course

Because of the tight labor market, employers are becoming more innovative in recruiting and retaining employees , especially millennial employees. Culture Finding top talent Generations at Work Human Resource Management Millennials Surveys and StatisticsThere’s an old saying: The only thing that’s certain is change, and that’s sometimes nowhere more apparent than in the workplace.

In Praise of Average Joes

In the CEO Afterlife

Those that thrive, go a step further; they worship innovation and breathe culture. But the resource that continues to be overlooked by CEOs and Boards is the organization’s Average Joe. He refused to be blocked by the brick wall that separates management from union in most companies. Bruce, a Marketing Manager who struggled with detail, flourished as a creative resource.

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Want to Cut Complexity? Kill Your Darlings.

In the CEO Afterlife

To rise from the ashes, our young management team made several tough sacrifices to transform a multi-product, multi-brand operation from generalist to specialist. The essence of sacrifice in her mind was giving up something of value for another consideration; when people are together they are more collaborative and innovative. Branding Human Resources Leadership Life Marketing Strategy Bob Olodort CEO Complexity Culture Focus Jacobs Suchard Nabob Sacrifice Samsung Vision

The Anguish of Complexity: A Reflection

In the CEO Afterlife

Thirty-five years ago at a ceremony in Vancouver, BC, I accepted AMA’s Marketer-of-the-Year Award on behalf of Nabob Foods. This company earned that honor by re-staging a tired coffee brand with innovative packing technology and breakthrough advertising. That night, I presented the marketing strategy that catapulted a regional brand to national leadership in Canada. Four years ago, I began penning blogs to share my views on leadership, strategy, marketing, and branding.

Here’s How to Empower Your Employees

Chart Your Course

Employee Empowerment Smart business managers know they cannot have a successful company without the support of their staff. Common in smaller companies, entrepreneurships and nonprofits, the inability of founding members of management to let go of the reigns can limit the progress of the company. Identify Your Human Assets Modern management vocabulary has moved from talking about human resources to identifying human capital.

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Are Great CEOs Always Great Leaders?

In the CEO Afterlife

Somehow he was able to see the unseen, and marshal Apple’s resources to deliver the innovative products that fulfilled his view of what lied ahead. Companies, markets, and the categories in which they compete can be exceedingly dissimilar. On reflection, I should have paid attention to the unique personalities of my management team and made some adaptations that would have allowed their business lives to be even more fulfilling.

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Linds Redding’s Short Lesson in Perspective

In the CEO Afterlife

Others misshapen and graceless fragments, but harboring perhaps the glimmer of a smile or a grain of human truth which had won it’s temporary reprieve from the reject pile. This human powered b t filter was a handy and powerful tool. As fast as we could pin an idea on the wall, some red-faced account manager in a bad suit would run away with it. But even artists have to eat, and the fuel of commerce and industry is innovation and novelty.

Board of Directors Resolution: Pay Attention to Culture

In the CEO Afterlife

Envision Google without innovators, or Zappos cutting corners on customer service. In 1986, he instituted a policy whereby any employee can look up the salary and bonus of others, including the top management. These leaders are responsible for perpetuating “the way” or making changes depending on the market environment or the needs of the enterprise. 21 st Century corporate governance is a busy job.

Does a Mentor have to Breathe?

In the CEO Afterlife

In the early days of my 40 year business career, I was lucky to work under two gentlemen who instilled several critical success factors that guided me from Brand Manager to CEO. At the risk of this blog appearing as an advertorial for Harvard, I’ll gladly admit that Harvard Business Review was my favorite management resource. Human Resources. I came up through marketing; quite honestly, during my years in marketing I hadn’t given much thought to HR.

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3 Proven Ways Call Centers Can Better Streamline Operations

Chart Your Course

Such employee churn kills overall retention rates , and that means companies must devote precious resources — and time — interviewing new candidates, refilling seats, and retraining new hires. Ultimately, this means combining operations with the most popular platforms on the market is usually a breeze. Integrating one digital worker into day-to-day operations can cost mere thousands of dollars, but it can do as much work as multiple human employees.

Why Uncontrollable Factors are Norm to Great CEOs

In the CEO Afterlife

But in the context of taking charge and leading human beings during major or minor crises, every chief executive is blessed with the luxuries of time, subordinate counsel, years of related experience, and knowhow imparted by pundits in thousands of books, journals and case studies. Progress may be represented by top-line sales, market share, productivity, innovation, new product launches, or expanding distribution. Human Resources Leadership Strategy

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Employee Turnover – The Hidden Cost

Chart Your Course

You have to watch your competitors and seek to always adapt to changes in the market, and innovate for solutions. According to The Society for Human Resource Management, only 33 percent of businesses track employee turnover, which means 67 percent of businesses are missing out on a huge source of savings and growth. What is employee turnover costing you? There are many tasks involved in running a successful business.

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How We Can All Contemplate The Future Of The Workplace

Chart Your Course

Throughout my 30 years in the human behavioral assessment industry, I’ve spent countless hours researching soft skills and behavioral styles, motivators, and emotional intelligence—some of the things that makes individuals unique. Because the workforce is dynamic, constantly changing due to market pressures, demographics, and the move to a more tech-based economy. Behavior Assessments Communication Articles Human Resource Management Job Satisfaction Leadership

Strategy for Non-Strategic Leaders

In the CEO Afterlife

When I was on the ‘hot seat’ and in the line of fire as a CEO, I constantly dealt with pressing day-to-day issues such as bringing in the quarter, forecasting erratic commodity markets, reacting to predatory pricing, and stressing over sales shortfalls and excess inventory. Many senior managers haven’t the foggiest idea how to do this. Manage the Future. Lead the market with a strategic initiative. Manage Expectations.

Could HR be the most data driven function?

HR Digest

If you analyze functions like finance, IT, and marketing you will find common drivers of success. Innovation in talent management and workforce panning strategies is required to help companies make profits again. Corporate Innovation. Talent Management. Resources.

These Are the People You Need on Your Startup Team

Chart Your Course

They need to be tech experts, navigating your cloud contact center , social media and customer management systems. According to research published in the Journal of the Academy of Marketing Sciences, coachability is the trait you are looking for in a sales team. One of the issues that tech innovators find is the mad-genius paradox. Culture Growing a Business Human Resource ManagementNew ventures, especially tech startups, have a character of their own.

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Three Steps to Create Optimism in the Workplace

Chart Your Course

Optimistic employees work harder, longer and with a more innovative spirit. Optimism frames and fuels decisions, and in the modern workplace, it fosters solid work, innovation and sales. ” In “Marketing for Scientists” Marc Kucher listed words Jobs used to describe his products between 1998 and 2008: stunning, revolutionary, awesome, beautiful, best, tour de force, cool, remarkable. How can you encourage innovation?

Directors Need to Care About Culture

In the CEO Afterlife

Imagine Apple without innovators or Zappos neglecting service or Whole Foods selling a slew of processed foods loaded with saturated fat. Provide strategic direction to management. Human Resources Leadership Marketing Strategy Business CEO Crisis Management In the CEO Afterlife Jacobs Suchard John Richard Bell P&G Procter & Gamble Vision

How HR Can Help Managers To Become Better Leaders

Tanveer Naseer

With average job tenures dropping at every level, Human Resource professionals may need to play a more active role in leadership development and coaching. Here are four key ways in which you can help managers become better leaders: 1. Helping both current and future leaders develop their leadership skills New managers are often promoted without receiving any training or support that helps them build the skills they will need in their new position.

Can a CEO be brutally honest?

Women on Business

The memo begs the question, can honesty propel innovation? More often than not, innovation springs from neccessity. He referenced when the first Iphone arrived, how Android has come on the scene, market share gains and how Nokia hasn’t been able to keep up with the innovation. It talks about how the failure to do so has caused the company to suffer a lack of innovation and it highlights that Elop understands this lack often ties the hands of his staff.

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HP Headed to Hotel California?

Women on Business

that focuses on customers and innovation. Deciding that personal computing is not a lucrative market is like spitting on small businesses. I think that so much could have been done and couple this decision with the move to pull the touchpad off the market so quickly and you have a strategic disaster. HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company?

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Leaders vs. Managers

Great Leadership By Dan

In this second installment, Jim offers his take on the difference between managers and leaders. I've always thought the "leader vs. manager" debate was kind of useless, and I wrote an early post about it here. Leaders vs. Managers. Over the last month, I've participated in and observed a heated debate among academics (on-line) about the differences between leaders and managers. So, here's the distinction I draw between leaders and managers.

Brand Surgery ? excerpts from my Marketing Magazine article | In.

In the CEO Afterlife

Brand Surgery – excerpts from my Marketing Magazine article. by John • February 5, 2011 • Branding , Leadership , Marketing , Strategy • 1 Comment. When I was a young product manager back in the ’70s, the only people I could talk to about brands were my colleagues in the marketing department and the advertising agency. Now my accountant, my lawyer, my portfolio manager and even my neighbour talk to me about brands. Human Resources.

Leadership in Changing Times

Chart Your Course

Considering the changing and difficult job market , the numbers aren’t surprising. In a grand example of the breakdown between management and workers, Hostess Brands recently declared bankruptcy after failed negotiations with its striking workers. The incident incited a host of postmortem commentaries placing blame on poor management or unreasonable unions. Here are nine traits that innovative leaders share. “Anyone can hold the helm when the sea is calm.”

Tough-Minded Ways to Innovate | In the CEO Afterlife

In the CEO Afterlife

Tough-Minded Ways to Innovate. But after Pearson’s corporate life atop PepsiCo, he became an insightful HBR contributor, particularly with regard to innovation. Innovative companies are led by innovative leaders. Excessive layering kills ideas before they get to top management. Leaders who embrace innovation usually have a pretty clear idea of the kind of competitive edges they’re seeking. 3 Responses to Tough-Minded Ways to Innovate.

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2018 Workforce Forecast | Herman Group

eSchool News

It will be important for companies to remain vigilant to market opportunities and not dismiss investments that have not worked in the past, but could benefit from some adjustment. Shortage of data scientists encourages innovative solution. Clark, Founder and Chief Idea and Innovation Officer at Ambient Intelligence, Inc. Another result of the tightening labor market is that employers will get serious about upskilling their own people. Human Resource Management

Guest Post: The “General” Manager – Soldier Lessons for the.

Lead on Purpose

Whether you’re the platoon commander of an Army Infantry Patrol, or the Director of Human Resources, you’re still a leader. If you micromanage, you’ll have employees that wait for instructions every step of the way and will not use their own resources. However, if you don’t give enough direction, and you’ll be wasting time and resources having to delegate and do work over.

The Case for Investing More in People

Harvard Business

” There is a virtuous cycle between productivity and people: Higher levels of productivity allow society to reinvest in human capital (most obviously, though not exclusively, via higher wages), and smart investments result in higher labor productivity. All of this raises a chicken-or-egg question: Are we suffering from low productivity because we have underinvested in human capital? Our careless treatment of time represents a shocking level of underinvestment in human capital.

Uber Is Finally Realizing HR Isn’t Just for Recruiting

Harvard Business

Just as striking is her description of Uber’s HR organization, which advised Fowler that because the manager in question was a high performer, HR did not feel comfortable punishing him. Employees and other constituents should expect HR to hold leaders accountable for fiduciary and strategic risks, just as a CFO would be expected to hold leaders accountable for a risky pattern of using corporate funds or resources. Human resource management Digital Article

5 apps for HR Management that make you instantly productive

HR Digest

Productivity apps are in heaps and bounds on the market, but very few cater to the ever-evolving needs of the human resources departments. Here we have five apps for HR management to help you streamline your everyday work life and make managing people much easier! They have a strategic role in the office, and they conduct a multitude of tasks, from recruitment to performance management of the employees.

HR Can’t Change Company Culture by Itself

Harvard Business

A strong culture is vital for organizational success – as evidenced by the relationship between culture and leadership , employee commitment , customer satisfaction , and innovation. It is really only successful and powerful when business leaders see it as their responsibility, and see HR as a resource for helping them achieve it. Business leaders need to know, and HR can be a huge resource in facilitating this process.

3 Ways For HR To Play A Larger Role In New Technologies

Eric Jacobson

Survey employees, managers and department heads. By bringing department heads and regional managers together with IT, HR can facilitate an implementation strategy that works for everyone. At Software Advice , for example, Marketing employees recorded video tutorials for various tools we use. HR departments fighting for a seat at the table aren’t doing themselves any favors by resisting innovation in workplace technology. Leadership Human Resources Software

Recruiting Strategies for a Tight Talent Market

Harvard Business

Or, as it turns out, even the vicinity of 1455 Market Street, the address of Uber’s San Francisco headquarters. According to the Society for Human Resource Management (SHRM), late 2015 was the most difficult hiring period in four years. Following are three such innovative approaches for connecting with top talent. “Feeling pinned down?” ” read the message targeted at Pinterest employees. “This place driving you mad?”

A Better Way for Employers to Procure Health Care

Harvard Business

companies manage their supply chains with diligence to ensure suppliers meet their standards for quality and affordability, but the vast majority don’t behave in this fashion when purchasing health care services. First, they often outsource design and management of health care services to brokers, consultants, and health plans that have little means or incentive to improve quality or affordability. Innovating for Value in Health Care.

Simple Digital Technologies Can Reduce Health Care Costs

Harvard Business

More than two-thirds of large businesses now offer disease-management programs , but most of these are bricks-and-mortar services that can be converted to better-studied, cheaper, and more effective digital therapeutics. Innovating for Value in Health Care. The Centers for Medicare and Medicaid Services (CMS) now reimburses for digital therapeutics for diabetes prevention and management. Human resource management Technology Digital Article