Preview Thursday: Clarity First

Lead Change Blog

Ambiguity is a condition we sink into because it is automatic and it provides short-term benefits that manifest in a number of ways. The short-term benefits of ambiguous organizational behaviors come at enormous long-term cost.

Is Business a Combination of Sport and War?

In the CEO Afterlife

As for sport, the game of market share was an easy way to track success. With only 100% available to the players of the market share game, you knew whether your play(s) made you a winner or a loser. The delusion is that market share is the “be all and end all” of business success.

Sports 241

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

What Not to Do When Business Sours

In the CEO Afterlife

In terms of rectification, you have to look at the issue in the context of whether the problem is a short-term blip or the beginning of a long-term shift to your business or industry.

Employee Retention Survey 2018

Chart Your Course

my company was bought by another company almost 2 years ago – as a result, many changes, some of which are causing even long term employees to leave, including benefits, management, small or no raises, etc. They look for short term gain. Comments (Other). Answer.

Survey 130

Strategy for Non-Strategic Leaders

In the CEO Afterlife

When I was on the ‘hot seat’ and in the line of fire as a CEO, I constantly dealt with pressing day-to-day issues such as bringing in the quarter, forecasting erratic commodity markets, reacting to predatory pricing, and stressing over sales shortfalls and excess inventory.

How HR Can Help Managers To Become Better Leaders

Tanveer Naseer

With average job tenures dropping at every level, Human Resource professionals may need to play a more active role in leadership development and coaching. As a result, they may focus on solving short-term, operational problems while losing sight of long-term objectives.

50 Shades of Decay

In the CEO Afterlife

‘End of the month’ is long term. ‘End of the day’ is short term. Marketing blames Sales. Human Resources Leadership Strategy Uncategorized Business CEO Crisis Management Culture In the CEO Afterlife Innovation John Richard Bell Life Vision

How Not To Lose Your Soul While Leading With Karin Hurt – Answers From Leadership Podcast Episode 026

Joseph Lalonde

As a former Verizon Wireless executive, she has over twenty years of experience in sales, marketing, customer service, and human resources. But you also need to be patient with human beings. Winning Well is all about achieving long-term results that last.

New Leader Checklist: 4 Questions to Ask if You Want to Lead Effectively

RapidStart Leadership

Leadership is influencing others to get something done, so it’s crucial to understand what the long term vision of your organization is, and the short term goals you need to meet to get there.

A Refresher on Marketing ROI

Harvard Business Review

Companies spend a lot on marketing communications. And more fundamentally, does marketing actually work? Marketing ROI analysis can help answer those questions. I talked with Jill Avery, a senior lecturer at Harvard Business School and coauthor of HBR’s Go To Market Tools , about this concept and what it tells leaders about their spending on marketing. What is Marketing ROI, and How Do Companies Use It? Juan Díaz-Faes for HBR.

ROI 10

Culture Doesn’t Trump Strategy

In the CEO Afterlife

If these opportunities lead to a better bottom line and a corresponding stock price hike (even in the short-term), they must be good. Human Resources Leadership Marketing Strategy BCG Business CEO Culture Entrepreneurship Google McKinsey & Company Nespresso Target Walmart Zappos

How to Ignite and Sustain Organizational Growth

Skip Prichard

Yet, without the right culture, organizations cannot succeed short term, nor can they endure. Teams with strong positive cultures can weather short-term blows to engagement, such as economic downturns, anxiety over mergers, or increased competition. Culture Spark.

Balancing Parenting and Work Stress: A Guide

Harvard Business Review

Although it’s a go-to resource, the working-parent grapevine doesn’t always provide the most useful or can-do support. Over the past decade of leading human capital, diversity, and retention efforts in several demanding U.S.-based It’s as applicable for fathers as for mothers, whatever the family configuration, and regardless of roles or resources. Think long-term to stay in the game.

The End of "Results Only" at Best Buy Is Bad News

Harvard Business Review

In addition to extensive media attention, it has also been featured in scores of management textbooks and teaching cases on topics including human resource management, strategy, and innovation. In short: help understand employees what needs to be done, give them the autonomy, trust and support to accomplish objectives in the ways that work best for them, and provide feedback and recognition to let them know how well they're doing and reinforce good performance.

To Optimize Talent Management, Question Everything

Harvard Business Review

A traditional employment model may work for some, while a model based on short-term employment may work for others. But fast-changing global product and labor markets can make it prohibitively risky for any organization or individual to try to see that far ahead.

Simple Digital Technologies Can Reduce Health Care Costs

Harvard Business Review

These solutions are new to market and some of them may not be included in the standard offerings of your health insurer or third-party administrator. While pay-for-performance is an attractive structure because it generally aligns incentives and ensures that resources are allocated efficiently, it may not be a feasible model for all diseases and services. Training programs, pilots, or short-term trials may be available.

Your High-Potential Program Could Ruin Your Business

Harvard Business Review

High potential is another term for good ass-kissing." They reduce short-term business performance without demonstrating how they will improve longer-term output. Several promised real growth opportunities with new markets or new products and nearly all were well executed. It was a great contrast to the many conversations I've had with organizations that were satisfied with building better humans in their leadership development.

Your High-Potential Program Could Ruin Your Business

Harvard Business Review

High potential is another term for good ass-kissing." They reduce short-term business performance without demonstrating how they will improve longer-term output. Several promised real growth opportunities with new markets or new products and nearly all were well executed. It was a great contrast to the many conversations I've had with organizations that were satisfied with building better humans in their leadership development.

How to Handle Work When Your Child Is Sick

Harvard Business Review

But acknowledging that you and your child are both human, and therefore will become ill, is the critical first step to avoiding crises and undue stress. Put key resources in place ahead of when you need them, and you’ll avoid undue emergency. Find — and budget in — the resources. But to the practical and financial extent possible, try to find the extra resources that will help sustain your family and performance when your child is ill.

The End of "Results Only" at Best Buy Is Bad News

Harvard Business Review

In addition to extensive media attention, it has also been featured in scores of management textbooks and teaching cases on topics including human resource management, strategy, and innovation. In short: help understand employees what needs to be done, give them the autonomy, trust and support to accomplish objectives in the ways that work best for them, and provide feedback and recognition to let them know how well they're doing and reinforce good performance.

Title Liberation

N2Growth Blog

If you go to the bank, your are more than likely to run into the CEO, the General Manager, the Chief Risk Officer, the Chief Human Resources Officer, the European CEO, the Country Director, the Vice President, the Senior Vice President, and the Executive Vice President.

COO 195

This Coalition of 20 Companies Thinks It Can Change U.S. Health Care

Harvard Business Review

Acting alone may secure short-term, isolated changes, but there is too much dysfunction in the provider space (variable, non-standard care), payment space (paying for care without quality), and employer space (lack of consideration beyond total cost) for any one entity to make substantial gain alone.

Appreciating the UConn Streak :: Women on Business

Women on Business

In organizations, for example, when we have researched workplace leadership styles, women tend to excel in listening, empathizing and sharing information, while men often stand out in short-term decision making, direct communication and curbing their emotions.

Glamorous Celebrity Deaths and Minimal Taxes in 2010 :: Women on.

Women on Business

This is a change from the 2010 law which based taxation of inherited assets on their original cost basis, instead of their current fair market value. So at least in the short term, we have a solution to the estate tax dilemma.

The Top Five Dashboards Every CFO Should Review Daily

The Kini Group

The CFO’s responsibilities have migrated far from the typical numbers focus and cost analysis to growth strategy, sales tactics, and even human resources. How is your sales team performing by market, industry, and product line? Changes in resource costs.

CFO 59

Eliminate Slogans, Exhortations and Targets

Deming Institute

Watch this short video for a great story illustrating this problem in action: There may be cases in which incentives work only as intended, but I suspect they are relatively rare. Point 10 on W.

The Big Picture of Business- Professional Education Necessary for Company Success

Strategy Driven

It is usually technical or sales/marketing in nature. Human Resources Oversees Training. See training as an investment (short-term and long-term), not to be short-changed. Human Performance Management Best Practice 13 – Independent Verification.

The Big Picture of Business: Been There, Done That

Strategy Driven

Short tenure in consulting, believing that recent corporate experience readily translates to the entrepreneurial marketplace. A trainer may recommend courses for human behavior, believing that these constitute a Visioning process (of which they are a small part). Marketers.

6 Ways to Build a Customer-Centric Culture

Harvard Business Review

But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe their customers would agree with that characterization.” Shana Novak/Getty Images.

A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business Review

Inside candidates, often groomed by their predecessors, bring firm-, market-, and industry-specific knowledge that outsiders might take years to acquire. We found that any type of leadership change will result in short-term adverse impacts on a firm’s operational efficiency, but outsider CEOs experienced a clear advantage in productivity gains. The remaining CEOs were termed outsider successions (408 firms). Lee Powers/Getty Images.

What Tomorrow's Leaders Are Learning in Africa Right Now

Harvard Business Review

Like Samsung, we have found it critical to establish leadership in home markets first, we place a similar importance on mixing local and global talent, and we faced the same cultural integration challenges. We also find regional knowledge out of fashion in business schools, a critical shortcoming that the Tony Elumelu Foundation is addressing in a new program called the African Markets Internship Programme (AMIP), which began just last month.

Why You Should Interview People Who Turn Down a Job with Your Company

Harvard Business Review

As with other kinds of selling and marketing, you may learn as much, if not more, from the feedback of customers who choose not to buy as you learn from those who do.

The Business Investments That Freak People Out

Harvard Business Review

She told the New York Times that paying above-market wages means the CEO is running Gravity “more as a charitable organization, because he could get people for less.” And are we just maximizing short-term results or investing in the right things for the long haul?

Hiring and Managing in Turbulent Times

Harvard Business Review

Janus symbolized the genesis of the world and human life, the start of new historical ages and economic enterprises. His horizon was exceedingly long-term. A natural reaction would have been to obey the short-term signals and retrench and, indeed, that’s what most of our competitors did, dismissing up to 50% of their staffs. When the market recovered, we were therefore poised to seize the opportunity.

Why Are Immigrants More Entrepreneurial?

Harvard Business Review

Mateschitz spent considerable time overseas as a marketing salesman prior to founding Red Bull. Additionally, discrimination against immigrants in labor markets may exert pressure on them to seek self-employment. By adapting size, taste, and brand, he created the first energy drink for the alternative clubbing scene — something previously unseen in the Thai and Austrian markets.

What You Can Do to Improve Ethics at Your Company

Harvard Business Review

Leaders in the study reported having to implement staff reduction targets, dispose of big businesses in major markets, and lead mergers and acquisitions. The lure of incentives are a problem in boardrooms too: Bonus payments and executive share schemes are often based on short-term business metrics, which can be counter to long-term success. Is the focus on short-term results or long-term sustainable success ? Enron. Wells Fargo. Volkswagen.

Case Study: Can a Work-at-Home Policy Hurt Morale?

Harvard Business Review

“If we double down on it now, before we know how it works over the long term, we’re taking a huge risk. But they’re short-term results. Amrita Trivedi couldn’t help overhearing the heated argument outside her office door.

How to Conduct an Effective Job Interview

Harvard Business Review

As the employment market improves and candidates have more options , hiring the right person for the job has become increasingly difficult. How are they resourceful? Is he a long-term planner or a short-term thinker?

Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business Review

Lean staffing with short-hours part-time staff who have unstable schedules can jeopardize customer service in many different ways, most obviously by leading to long check-out lines or situations where customers can’t find someone to help them get a size or style they need. Retailers today invest millions of dollars on marketing campaigns to drive customers into stores but don’t invest in labor planning to ensure that traffic is converted into sales.

How to Design a Bundled Payment Around Value

Harvard Business Review

One reason is many bundled-payment contracts use artificially short time horizons, not a complete cycle of care, which cause the contract to be similar to a traditional fee-for-service model. They began by taking a careful inventory of resource needs and usage for each process in the cycle.

A New Model for Innovation in Big Companies

Harvard Business Review

And it’s one that stems from a very human problem in most big organizations. There are lots of things that can be done in large organizations but simply aren’t because nobody has the time or resources.” They pay upwards of $300K to $1 million to consultancy firms that conduct market analyses and in-depth need-finding, identify new opportunities, generate promising ideas, and, often, develop ideas into working prototypes.