Harvard Business Review

DECEMBER 21, 2011

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JANUARY 26, 2015

Other times, shifts may be driven by disruptions and disrupters like the one happening in the transportation and hotel markets right now thanks to the likes of Uber and Airbnb. The decade also saw the rise of formidable emerging-market competitors and opportunities. The context demanded operational excellence.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

JANUARY 29, 2015

.” Jennifer Waldo , Head of Global Human Resources, GE Software Center, was at the epicenter of GE’s recruiting challenge. And the market for software talent was hot hot hot. We created an expanded vision of customer partnerships with big, market-driven outcomes that the company could rally behind.

Software 8

Software Six Sigma Insourcing P&L 8