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How to Host a Productive Generational Conversation

Nathan Magnuson

Here are some ways to make the conversation a productive one. Generational mindsets and preferences about work and leadership are extremely unique to this era, especially given the technology advances of the last few decades. Invest the time and planning now to hold productive, meaningful and engaging generational discussions.

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Creating a Culture of Quality: An Interview with Beth Galetti

HR Digest

As the COVID-19 crisis takes a sharp turn from government to business, the issue of redefining jobs moves up the agenda. In an interview with The HR Digest, Beth Galetti, Senior Vice President Human Resources at Amazon, explains the importance of business resource groups and the vital role it plays to deliver real business results.

Quality 59
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The Future of Human Work Is Imagination, Creativity, and Strategy

Harvard Business Review

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. ” And for those in manufacturing or production companies, the future may arrive even sooner. Here are four ways to think about the people left behind after the trucks bring in all the new technology.

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Cast the Net Wide – Make the Most of Your Promotional Time and.

Women on Business

Competition without relationships turns products and services turn into commodities. One half of building business is supplying quality products or services; the other half is skill in building relationships. Follow some basic ground rules to best focus the time and resources you have: Know what you need. Rehearse your pitch.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Getting Smarter about Google's "Brain Drain"

Harvard Business Review

Just yesterday, on the front page of the New York Times , came a report about how "low-level engineers, product managers and prominent managers" from the executive ranks are leaving the company for high-profile companies such as Facebook as well as venture-funded startups of the sort that dot the technology landscape.

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Using Supply Chains to Grow Your Business

Harvard Business Review

One result is that they keep their cards close to their chests about what they are looking for (at first), while expecting you to reveal everything – your finances, pricing, ownership, human resources, production processes, quality assurance, customer service procedures, KPIs, and existing customers.