The Horizons Tracker

OCTOBER 13, 2020

Already we’ve seen retail demand falling to unprecedented levels, with reduced mobility also causing demand for oil to plummet. Technology matters – More and more of the workforce consider themselves to be digital natives, so working from home is no big deal as they have the skills to do so.

Short-term 119

Short-term Long-term Survey Leadership Styles 119

In the CEO Afterlife

MAY 6, 2012

Johnson had launched Apple’s retail strategy and was the man behind the aggressive store expansion a decade ago. Right away, he replaced the chief operating officer, chief marketing officer, chief technology officer and chief talent officer. Last year, J.C. Penny instilled Ron Johnson as their new CEO.

Chief Operating Officer 202

Chief Operating Officer Chief Technology Officer CEO Innovation 202

Chart Your Course

OCTOBER 29, 2012

What is your business’ most valuable resource? Its technology? Despite the value of all of these factors, the resource with the most potential to elevate and drive your business is its people. For example, flexible scheduling, while often unheard of in retail, is standard at the stores. Its location?

Training 264

Training Retail Resources Magazine 264

Women on Business

DECEMBER 7, 2010

This online retailer offers everything from bedroom furniture, luggage, shoes and bags, home and garden accessories, and also living room and dining furniture, like this chest of drawers. I’m focusing on health and fitness, and to that end I’m inviting you to join me.

Press Release 214

Press Release Discount PR Magazine 214

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

In the CEO Afterlife

MARCH 19, 2012

I also made the point that the 21 st century CEOs will not allow the changing business, social, economic or technological environments to negatively impact the performance of their enterprise. It’s going to get worse, even with advances in communications technology. Apple’s Steve Jobs and Google’s Larry Page are excellent examples.

CEO 204

CEO Competitive Advantage Teamwork Marketing 204

Women on Business

JANUARY 14, 2011

An answer to this was anything but obvious, and I struggled to find one shortly after my friend Katie and I were laid off from what were supposed to be dream jobs with an online shoe retailer. We knew that choosing the latter entailed taking, quite probably, the greatest risk in the face of an unstable economy; yet, in the end, we did anyway.

Fashion 124

Fashion Press Release Discount PR 124

Marshall Goldsmith

FEBRUARY 8, 2018

Authority on new technology and communication. Forbes – #1 Leader in Retail. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries. Deborah Borg – Chief Human Resources & Communications Officer, Bunge Limited. Alex Osterwalder – Co-founder Strategyzer.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

CoachStation

MARCH 7, 2016

CoachStation provides consulting and business advisory, coaching / mentoring and human resource related offerings. My career from that point has almost always been in leadership roles within the retail, hospitality, finance and contact centre industries in Australia and overseas. It’s massive!

Self-aware 146

Self-aware Ethics Tools Finance 146

Women on Business

JANUARY 18, 2011

Katrina followed that initial success by branching out of her apartment and opening a retail store in Chicago just two-months after her chocolates launched in Neiman Marcus. The employees loved them, and the next thing Katrina knew, her chocolates were being sold in Neiman Marcus.

Press Release 133

Press Release Magazine Entrepreneur Discount 133

Strategy Driven

JULY 27, 2017

Human resources management is all about striking a balance between encouragement, rewards, and sanctions. If your employees are using outdated techniques, technology, and modalities then they could be harming your business. If your business operates in the retail sector, you should invest in sales technique training.

Training 50

Training Budgeting Bottom-up Long-term 50

Harvard Business Review

SEPTEMBER 3, 2015

But the employee-centered way is a better way — even in low-cost retail. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. food retailers that publicly file with the U.S. Both ways can be profitable.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

OCTOBER 30, 2015

I was there for a gathering of Human Resources executives, the third conference I have attended this autumn in which a central theme was the “technological revolution” and its implications for employment, education, and lifestyles. Those cheap train rides were a social technology.

Technology 8

Technology Drucker Taylorism Taylor 8

Harvard Business Review

SEPTEMBER 23, 2015

Like almost every other major industry today, banking relies on hugely complex, enormously expensive technology. I discovered that only one bank had a board member with some direct experience in technology and in that case it was as a sales executive. The truth is that many industries today employ outdated technology.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart has perhaps the best physical distribution and retail network in the world.

IT Strategy 11

IT Strategy Strategy Core Competence Price 11

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

DECEMBER 10, 2012

Closely related to Sales Linguistics is the accelerated trend of sales force language specialization based upon the following strategies: Industry verticalization focus (finance, government, retail, etc.) Your solution might be purchased by the information technology department and used by accounting and human resources.

Trends 17

Trends Analysis Politics Technology 17

Harvard Business Review

APRIL 8, 2014

B&Q (winner of the 2006 “Age Positive Retailer of the Year” Award) says that it hires for soft skills , such as conscientiousness, enthusiasm and customer rapport, which senior workers also seem to show in abundance, while Home Depot famously looks to older store clerks for the experience-based know-how that customers demand.

Absenteeism 10

Absenteeism Human Resources Talent Management Short-term 10

Harvard Business Review

OCTOBER 31, 2017

This second transformation will be triggered not by regulation but by rapidly evolving technology. The banks that have nearly completed their regulatory agenda have a head start, since they can free up more financial and human resources to address evolving technology. They are technology-savvy fintech shops.

Banking 8

Banking Crisis Bottom-up Compliance 8

Harvard Business Review

AUGUST 21, 2017

Some sample jobs included in the study were: retail cashier, customer service representative, registered nurse, sales professional, accountant, software developer, academic faculty, HR director, and physician. This feedback yielded a sample of data from 10,000 managers and 10,000 coworkers.

Reference 12

Reference Sample Retail Short-term 12

Harvard Business Review

APRIL 19, 2016

Carmakers have started using 3D technology to produce parts. The technology is expected to lead to reductions in the cost of employment, capital investment, shipping and inventory as well. manufacturers, wholesalers, and retailers, according to a leading technology industry analyst. Most hearing aids in the U.S.

Supply Chain 8

Supply Chain Execution Analysis Technology 8

Harvard Business Review

MAY 3, 2017

And many CEOs we talked to, like Owen Mahoney of Nexon, agree that the CHRO is one of the most strategic roles someone could have: “Businesses grow or die based on the quality of their people, so the human resource executive role is arguably the most strategic in the company.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

AUGUST 15, 2016

automotive, financial services, retail, telecomm, and hospitality sectors. At one 170,000-employee big box retailer, linking the feedback systems would require approvals from three different senior executives, the CMO, the chief human resources officer, and the president of retail. You and Your Team Series.

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

OCTOBER 23, 2012

What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. From the day he opened his first TV and appliance retail store in Richmond, Virginia, Sam understood that management means getting results through the efforts of other people.

McGregor 8

McGregor Human Resources Retail Taylorism 8

Harvard Business Review

SEPTEMBER 5, 2014

Pregnancy is an event that changes otherwise stubborn purchasing habits, so retailers want to know about a pregnancy as early as possible. Human resources Information & technology Managing people' Would they be delighted or disturbed? Consider this object lesson from marketing. Beware Big Data’s Easy Answers.

Human Resources 11

Human Resources Information Technology Report Human Capital 11

Harvard Business Review

OCTOBER 19, 2017

The obsession with predicting who may be a future star or the next top leader has influenced academic research and human resources practices alike. But how good are we at evaluating human potential? A tech services company we know was planning to deprioritize its retail vertical, because it always made losses.

Politics 8

Politics Retail Career Report 8

Harvard Business Review

JULY 15, 2013

Technology makes reviewing, refining, redesigning and revising both jobs and job descriptions as dynamic as a commodities trading desk. Just ask anyone working in the health care, financial services, automobile, retail, media, publishing, education, advertising, real estate or defense industries. Economy Hiring Human resources'

Human Capital 9

Human Capital Real Estate Human Resources Disruptive Innovation 9

Harvard Business Review

APRIL 20, 2017

Leaders need a clear-eyed way to think about how these technologies will specifically affect their organizations. Start with the work, not the “job” or the technology. For example, the Amazon Go retail store in Seattle has no cashiers or checkout lanes.

Supply Chain 10

Supply Chain Outsourcing Call Center Organization 10

Harvard Business Review

JUNE 1, 2012

For example, go beyond "meeting customer information needs with computer solutions" by noting your deep knowledge of how to do that in a specific industry, like retail, or your experience with a particular computer solution technology, like integrating iPhone functions with a company website. How do you build your target capability?

Career 15

Career Human Resources Retail Skills 15

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

SEPTEMBER 10, 2015

business units and functional groups like marketing or human resources set out “challenges” that they’d like employees to work on. For example, at Lowe’s, the $53 billion retailer, Lowe’s Innovation Labs has a team that collaborates with outside startup companies to build prototypes.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

OCTOBER 23, 2014

It’s only recently, though, that advances in information technology have made it possible for predictive tools to access and manipulate big data, and to do so continuously — accelerating the generation of insights, and opening up opportunities to anticipate issues with unprecedented precision. Health Information & technology'

Health Care 8

Health Care Pharmaceuticals Information Technology Supply Chain 8

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. And more are joining every day. The list goes on.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

OCTOBER 27, 2016

Similarly, about one-fourth of all technology and engineering companies started in the U.S. Successful companies such as Starbucks (inspired by coffeehouses in Italy) and the German online retailer Zalando (inspired by Zappos) exemplify the potential of this strategy. In the U.S., Immigrants represent 27.5%

Entrepreneur 8

Entrepreneur Venture Capitalist Retail Incubator 8

ExactHire - Leadership

MARCH 10, 2022

Evolving technology, burgeoning job sites, a shrinking labor pool and the widening skills gap are just a few of the reasons hiring is a lot tougher than it used to be. Hospitality and retail are notorious for their low retention rates. But the work of developing those workplace assets falls on human resources.

Process 52

Process Metrics Human Resources Software 52

Harvard Business Review

OCTOBER 16, 2012

It's rare to find a company using complementary technology across the entire data value chain. It's also likely that such information is hidden from the retail lending division tasked with rating the customer. Too often, mismatched technologies force algorithms to fly half blind. This is easier said than done.

Venture Funding 15

Venture Funding Price Technology Tactics 15

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” Sponsored by DXC Technology. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Human capital. After all, we call the department human resources. Insight Center.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8