Make Your Knowledge Workers More Productive
Harvard Business Review
SEPTEMBER 5, 2013
With scarcely any help from management, knowledge workers can increase their productivity by 20%. Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Knowledge workers own the means of production — their brains. You need to find the middle ground: judicious interventions that allow knowledge workers to help themselves.