article thumbnail

To Succeed, Focus on Inputs Not Results

CoachStation

So, here’s the big tip: You cannot change, influence or develop through focusing on a result only – understand the inputs and things that influence the result! KPI’s, profits, budgets etc are critical to business…they just can’t be changed through themselves. Don’t misunderstand my point.

KPI 186
article thumbnail

Organizational Performance Measures – It’s All Integrated

Strategy Driven

Consequently, the actions taken by an individual using one system can knowingly and unknowingly drive the behaviors of numerous others and influence performance measurement output. It is from these interrelated data sets that performance metrics are derived. The text above is only a small portion of this article.

KPI 66
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Coaching: Leadership Skills Can Be Learned

CoachStation

Managers who are often challenged by expectations of meeting and exceeding goals; achieving KPI’s; leading teams and many other aspects of creating and sustaining successful business. Consistently, evidence and research suggests that the biggest challenge for managers is leading and influencing people.

Skills 225
article thumbnail

Organizational Performance Measures Best Practice 35 – Style Sheets

Strategy Driven

A performance measure’s value evolves from its ability to instigate and/or influence action. To do this, the measure must accurately reflect materially important performance parameters and present that information in a timely, readily understandable manner.

Article 52
article thumbnail

Coaching: Leadership Skills Can Be Learned

CoachStation

Managers who are often challenged by expectations of meeting and exceeding goals; achieving KPI’s; leading teams and many other aspects of creating and sustaining successful business. Consistently, evidence and research suggests that the biggest challenge for managers is leading and influencing people.

Skills 130
article thumbnail

Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business Review

Tracking which selves deliver the best performance and outcomes could become a new KPI. Require networked KPI dashboards for multiple selves management and oversight. Give special attention to multiple selves that might positively or negatively impact and influence customer and client UX.

KPI 8
article thumbnail

How is Big Data Transforming Your 80/20 Analytics?

Harvard Business Review

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. Which 20% of suppliers are responsible for 80% of customer UX complaints? What 20% of customers facilitate 80% of the most helpful referrals?