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Increasing Engagement of Front line Employees

Kevin Eikenberry

Yesterday, while facilitating a leadership discussion with a group of managers and owners at a conference for the Lumbermens Merchandising Corporation, the topic of engaging the front line employees came up. ” [.].

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How to Influence People with Your Ideas

Harvard Business Review

In essence, Julie wants to become what I call an "idea entrepreneur" — a person who builds a coordinated effort around a deeply-felt idea with the goal of achieving influence, affecting how people think and behave, and thus making some change in an organization or system. Communication Informal leadership Leadership'

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Breaking the Rules

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← The Language of Leadership in the 21st Century. From this perspective, I think it safe to say that the work of leadership includes breaking rules. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

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Idea Entrepreneur: The New 21st Century Career

Harvard Business Review

The idea entrepreneur is an individual, usually a content expert and often a maverick, whose main goal is to influence how other people think and behave in relation to their cherished topic. Al Gore created the Climate Reality Project Leadership Corps to bring his ideas about environmental sustainability to people around the world.

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4 Models for Using AI to Make Decisions

Harvard Business Review

At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. Human leadership defers to demonstrable algorithmic power. Leadership in these organization demands humility and a willingness to convert trust in numbers into acts of faith.

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Should You Write a Book?

Harvard Business Review

These are the questions I get from would-be idea entrepreneurs — people who want to go public with a deeply-felt idea so as to influence how people think and behave and, as a result, create some kind of change in their company, discipline, or community. Communication Entrepreneurship Leadership' Do I have to write a book?

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Purpose is Good. Shared Purpose is Better

Harvard Business Review

They want to be a part of something; to belong; to influence; to engage. Dunkin Donuts :> Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores. Customers are no longer just consumers; they're co-creators. It's not enough that they feel good about your purpose.