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When Leadership Is Just Sucking It Up And Doing The Right Thing

Terry Starbucker

One year on since our acquisition of our Rocky Mountain cable TV systems, there was a significant operational issue that needed our attention. In 1987, I was hired by a cable pioneer, Jack Kent Cooke, to be the VP of Operations for a cable company he had just purchased with over 400,000 customers scattered in 19 states.

Letter 171
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Retain Your Top Performers

Marshall Goldsmith

The rise in the influence of the knowledge worker. . The CEO of a leading telecommunications company recently embarked on an innovative approach. Whereas employees at small, entrepreneurial organizations have always worked hard, the difference in workload and support between major corporations and smaller corporations is declining.

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Building Partnerships

Marshall Goldsmith

Many leaders will be operating more like the managing director of a consulting firm. Future leaders will work with their managers in a team approach that combines the leader’s knowledge of unit operations with the manager’s understanding of larger needs. The same trend is occurring in pharmaceuticals and telecommunications.

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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business Review

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

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When Having Too Many Experts on the Board Backfires

Harvard Business Review

We know that board composition—who the directors are and what backgrounds and perspectives they represent—can influence important outcomes like firm value and sales growth. Why boards succeed or fail and how to make them better are critical questions for corporate governance.

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Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Below, you will find the most frequently mentioned responses prioritized from most to least important.

CRM 16
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Before You Open a Business…

Leading Blog

Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. I don’t try to mislead others or deliberately cause injury to someone for my gain, so I simply assumed everyone else would operate that way in business. Ours did; over 700 did not.)