Will the Huawei Arrest Influence the U.S.-China Trade Talks?

Harvard Business Review

Huawei is the world’s largest telecommunications-equipment maker. Paul Taylor/Getty Images. The arrest of Meng Wanzhou , chief financial officer of China’s Huawei, by Canadian police upon the request for extradition by the U.S.

Should a Woman Act More Like a Man to Succeed at Work?

Great Leadership By Dan

Industries with a moderate representation of women leaders include: food, banking and telecommunications services. The number of women employed and leading in an industry influences the opportunities for women to advance and develop and has implications for the future.

When Leadership Is Just Sucking It Up And Doing The Right Thing

Terry Starbucker

Once I revisited that memory, I immediately had a different mindset – I couldn’t fight the change, but I was determined to influence HOW the change was made. This is another installment of excerpts from my book manuscript of “More Human: A Journey To The Heart Of Great Leadership”.

Letter 214

On a Consumer Watershed

Marshall Goldsmith

Likewise, leading telecommunications and other equipment providers now have to compete by offering “network solutions” involving many products formerly sold separately. In a network organization, leaders need to effectively influence people without line authority. Tomorrow’s organization is more likely to be structured around customer segment, such as Accenture Consulting’s Telecommunications Practice, than product or geography.

Retain Your Top Performers

Marshall Goldsmith

The rise in the influence of the knowledge worker. . The CEO of a leading telecommunications company recently embarked on an innovative approach. Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. Employees are wondering, “If the company is willing to dump me at its convenience, why shouldn’t I dump the company at my convenience?”

Building Partnerships

Marshall Goldsmith

When direct reports know more than their managers, they have to learn how to “influence up.” The same trend is occurring in pharmaceuticals and telecommunications. The ideal leader is a person who builds internal and external partnerships. by Marshall Goldsmith. In a recent study we interviewed over 200 high-potential leaders, asking them to describe today’s ideal leader. The results were clear.

When Having Too Many Experts on the Board Backfires

Harvard Business Review

We know that board composition—who the directors are and what backgrounds and perspectives they represent—can influence important outcomes like firm value and sales growth. Why boards succeed or fail and how to make them better are critical questions for corporate governance.

Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business Review

In the words of one director, there is an “imbalance between the need to focus on governance and compliance, while the importance of innovation and disruptive influences are noted but less focused on.” Jason Jaroslav Cook Creative/Getty Images.

What to Do About Mediocrity on Your Team

Harvard Business Review

A telecommunications IT manager who managed 3,000 software engineers began setting new performance standards by having them manage customer calls for a full shift using the shoddy software they were creating. Use concrete measures as influence. But had she stopped at creating warm and fuzzy shared aspirations and neglected to translate it to a minimum number of meaningfully measurable goals, her influence would have been limited.

Why Social Ventures Need Systems Thinking

Harvard Business Review

Marwell developed an early “influencer map” that gave him a clear understanding of the players, from the federal government to industry and communities, he would need to engage as partners.

Talent Management: Boards Give Their Companies an "F"

Harvard Business Review

Should some specific talent management practices receive greater focus than others--that is, do they exert more influence on competency of an organization''s overall talent management process? What is top of mind for corporate boards worldwide?

Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few.

CRM 17

When Empowering Employees Works, and When It Doesn’t

Harvard Business Review

Finally, we explored whether leaders who focused on empowering employees influenced employee job performance equally across different national cultures, industries, and levels of employee experience. Our analysis yielded a few main results: first, empowering leaders are much more effective at influencing employee creativity and citizenship behavior (i.e., maodesign/Getty Images.

How Customers Perceive a Price Is as Important as the Price Itself

Harvard Business Review

telecommunications carriers now compete fiercely on price as they try to win new customers. A discount grocer, by contrast, typically uses private-label goods to influence price perceptions. The next task is to identify the factors that have the strongest influence on perception. Price wars have broken out in consumer industries around the world.

Women in Asia Are More Financially Savvy than Women in the U.S.

Harvard Business Review

These include such superstars on Fortune’s 2014 list of the 50 Most Powerful Women in global business as Chandra Kochbar of India’s ICICI Bank, Chua Sock Koong of Singapore Telecommunications, and Zhang Xin of SOHO China.

What Data Scientists Really Do, According to 35 Data Scientists

Harvard Business Review

Modern data science emerged in tech, from optimizing Google search rankings and LinkedIn recommendations to influencing the headlines Buzzfeed editors run. burakpekakcan/Getty Images.

Alphabet Isn’t a Typical Conglomerate

Harvard Business Review

In the years ahead, Alphabet could dramatically influence business models in many industries. If Alphabet can scale up Fiber and Loon , the telecommunication industry — especially AT&T, Verizon, and Comcast — also is at risk. HBR STAFF.

Feelings of Nostalgia Can Make Us More Patient

Harvard Business Review

Previous research has pointed to numerous situational factors that can influence consumer patience. Similarly, a telecommunications company that takes a long time to deliver new models of cell phones may benefit from applying a nostalgic theme (e.g., Waiting is part of everyday life. We wait for dishes to be served at a restaurant, for products to be delivered to our homes, for web pages to load, and so on. But, in general, we don’t like waiting.

There’s a Gender Gap in Internet Usage. Closing It Would Open Up Opportunities for Everyone

Harvard Business Review

The International Telecommunications Union reports that the proportion of women using the internet is 12% lower than the proportion of men; this gender gap widens to 32.9% Moreover, women tend to have a disproportionate influence on decisions around family, community, and children. michael suriano/unsplash. We have all heard about a gap when it comes to participation of women in the tech industry.

What Africa’s Banking Industry Needs to Do to Survive

Harvard Business Review

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Across Africa, banking is being redesigned. Technology has emerged as a competitive weapon in driving operational excellence and superior service quality.

Outsider CEOs Are on the Rise at the World’s Biggest Companies

Harvard Business Review

That helps explain why 38% of incoming CEOs in the telecommunications industry during the previous four years were recruited from outside the company. Regional preferences also influence chief executive hires.

Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few.

CRM 11

The Potential and Pitfalls of Doing Business in Cuba

Harvard Business Review

In addition to lifting some travel restrictions, American financial institutions can establish accounts with their Cuban counterparts and telecommunication firms can export to and install equipment on the island.

GDP 10

The Hidden Wealth Beyond Net Promoter

Harvard Business Review

Two studies of firms in the telecommunications and financial services industries showed that only about 10% of declared promoters actually do refer profitable new customers. As a result, in post-sale surveys, sales people went from identifying customer references as a "neutral influence" on sales to identifying them as one of their highest rated competitive advantages.

China's Small Town Problem

Harvard Business Review

While the hard infrastructure (reliable electricity, transportation and telecommunication) in small Chinese towns is usually fine, their soft infrastructure is often a big problem. Teachers and medical professionals find it hard to move to the county without losing their status and influences in the profession. For Chinese tourists the big Western cities come as a huge disappointment. New York's Time Square is just a busy junction, not the wide square of their imaginings.

How to Design Work Projects for Maximum Learning

Harvard Business Review

Consider, for instance, the talent development program at Ascom, a global telecommunications company. Skill development is clearly a major priority for companies and managers these days.

How CMOs and CROs Can Be Allies

Harvard Business Review

That has coincided with marketing’s increased influence on strategy, driven by the unprecedented level of insights into customer behavior and trends that are now possible through analytics. Gauge and influence a customer’s “next best action.”

Leadership in Liminal Times

Harvard Business Review

If they are truly interested in seeing their organizations accomplish great things, many will have to make a transition from an immature mode of invoking hierarchy, territorial ownership, and formal positional power, to a more mature phase of gathering and channeling group energies with influence, engagement, and other elements of what I call “open leadership.” Leaders have always shown their mettle in times of liminality.

Subscription Businesses Are Booming. Here’s How to Value Them

Harvard Business Review

Previously dominated by the likes of newspapers, magazines, gyms, utilities, and telecommunications firms, more products and services are being offered to more people through subscriptions than ever before. Likewise, customer retention strongly influences the stability of revenues, because it dictates whether cash flows from new customers are like annuities that pay into perpetuity or upfront one-shot payments that must be replaced in the next period to avoid losing ground.

IPO 8

The Top Six Innovation Ideas of 2011

Harvard Business Review

These six ideas emerged in 2010 as powerful "innovation invitations" and seem sure to intensify in power and influence. But this is a country confronting fundamental changes in the largest sector of its economy (healthcare), the most troubled sectors of its economy (housing and finance), as well as big-ticket sectors such as energy, education and telecommunications. That's right.

How eBay and Facebook are Cleaning Up Data Centers

Harvard Business Review

According to a report put out by Greenpeace in April , the electricity demand of data centers and the telecommunications network is rivaling that of most nations. Some of the large IT companies have begun to use their power and influence to change the energy landscape. The problem.

Preventing Another Bangladesh Tragedy: Three Ways to Transform Supply Chain Ethics

Harvard Business Review

In telecommunications and information technology, experts are waking up to the need for full "chains of custody" for components because of the threat of malicious " hardware Trojan horses." Companies that source from the developing world need to throw their influence and weight towards the empowerment of the workers rather than tinkering with meaningless audit forms.

A Plan to Revitalize Greece

Harvard Business Review

For instance, Raycap has developed solutions that protect telecommunications, power, and transportation networks. To unlock Greece’s hidden assets, universities and research institutes must become independent from any political influence. Greece is finally showing signs of recovering from its 2008 crash.

The Right CEO Personality for Process Improvement

Harvard Business Review

People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences. People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences.

Generations Around the Globe

Harvard Business Review

Geography significantly influences the formation of generational beliefs and behavior. What we see and hear — and the conclusions we draw — influence for our lifetimes what we value, how we measure success, whom we trust, and the priorities we set for our own lives, including the role work will play within them. National circumstances heavily influenced the development of Traditionalists (born from 1928 to 1945) and Boomers (born from 1946 to 1960).

U.S. Trade Lobbying Strategy for the 21st Century

Harvard Business Review

In the 1990s, the Clinton Administration pursued "open sectoral" multilateral agreements in information technology, telecommunications, and financial services. Locking in those reforms, undertaken mainly during the heyday of Washington's influence over the global economy, is ultimately what is at stake for American business.

What an Economist Brings to a Business Strategy

Harvard Business Review

and other governments to help them design these often complicated auctions and by telecommunications companies trying to figure out the best strategies for bidding. Index funds initially were brought to market by Vanguard founder Jack Bogle, whose idea for the S&P 500 Index fund was heavily influenced by two economists: late great MIT economist Paul Samuelson and Princeton’s Burton Malkiel, author of the classic, A Random Walk Down Wall Street.

When You’re the Person Your Colleagues Always Vent To

Harvard Business Review

Divani (not her real name) is a senior analyst at a large telecommunications firm. Do you spend time behind the scenes, managing politics and influencing decisions so others are protected? She proudly describes herself as her department’s “resident cheer-upper.” ” As she says, “I have always been the person that people turn to for support…I listen really well and I like to listen, I like to help.”

Scaling Your UX Strategy

Harvard Business Review

It's the "new black," to borrow from a fashion phrase — as well as a reference to its influence on profitability.

In FCC's Report on Wireless Competition, an Agenda?

Harvard Business Review

This might not seem like a stop-the-presses moment for everyone in the media, but it's a big deal for the companies involved—and their customers—because the contents of the report will influence regulatory policy. The FCC staff consists of some of the finest telecommunications economists on the planet, who obviously know that the report's mode of competitive analysis is woefully behind the current state of the art.

How Microeconomists Made Amazon Possible

Harvard Business Review

But it is all too easy to forget (or not to know) what encouraged those fiber investments in the first place: the federal government’s successful antitrust lawsuit against the “old AT&T” that once monopolized telecommunications in the United States. With the digital age has come the celebration of “platforms.” The concept is that an enterprise can add value at either of two levels.