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3 Strategies to Prepare Your Millennials for Their Leadership Roles

Leading Blog

They adamantly inform management that the reason they aren’t hitting their numbers is due to the economy, the competition, the weaknesses of their company, or a combination of all of these. It is a powerful mentoring tool to help your Millennial leader get a deeper understanding of where they can create win-win synergy.

Strategy 170
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Microsoft’s Productivity and Collaboration Tools for the Modern Business

Strategy Driven

Skype is a powerful business tool. Instead of sending emails back and forth and passing around files, SharePoint has two main components: a content management component and a collaboration component. The content management component is designed to simplify document and information management.

Tools 102
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How Generative AI Will Transform Knowledge Work

Harvard Business Review

Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely. New generative AI-enabled tools are rapidly emerging to assist and transform knowledge work in industries ranging from education and finance to law and medicine.

Finance 27
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How SolarWinds Responded to the 2020 SUNBURST Cyberattack

Harvard Business Review

A powerful lesson in cybersecurity, crisis management, and customer care.

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How Leading Consultancies Can Better Manage AI Risk

Harvard Business Review

In an age when AI-powered tools are reshaping industries, consultancies are embracing the potential of AI copilots to revolutionize their services.

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Want to Improve Customer Service – Treat Your Employees Better

The Practical Leader

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” ” He goes on to show how one of the keys to improving customer service is: “‘the power of management by common sense.’

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Take Accountability for Your Own Success

Harvard Business Review

One of the most common excuses for lack of organizational progress is that "senior management" (or the CEO) isn't providing the right direction or sending the right message. In fact, many of the CEOs and senior executives I've worked with over the years are surprised, humbled, and sometimes frustrated by their lack of real power.