How One Health System Got Rid of Bureaucratic Busywork
Harvard Business Review
SEPTEMBER 26, 2023
Electronic Health Records (EHRs) were hailed as a cure to the inefficiency of paper-based systems. But studies now reveal that doctors spend half of their time managing EHRs and desk work, shortchanging patients and fueling burnout. But the truth is, tech can often make bureaucracy worse.
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