article thumbnail

Why Organizations Forget What They Learn from Failures

Harvard Business Review

For example, it increased both the number and status of safety personnel, and it strengthened safety operating procedures. My research with Pamela Haunschild (Professor Emeritus at the McCombs School of Business at The University of Texas at Austin) and David Chandler (Assistant Professor at the University of Colorado Denver) examines this question. Organizations sometimes make catastrophic mistakes.

McCombs 11