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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Inflation was in double digits while productivity and personal income were stagnant — an economic condition that became known as stagflation. At the best companies, “The love of the product and customer was palpable.”.

Waterman 250
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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. One way to demonstrate that link is to integrate employee engagement survey data with operational and financial metrics. The intuition-oriented MBWA approach is no longer enough.

Survey 359
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Why “Company Culture” Is a Misleading Term

Harvard Business Review

Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). ” Organizational culture is assumed to be important to making sure that employees are happy and productivity is good. Peters and Robert H.