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Managerial Leadership Training Tool: Using DTC Operator Innovation Planning

Mike Cardus

Stress, Illness leading to increased number of sick days and health problems for Mangers and front-line staff. General Managers, the direct managers of the Manager, NOT achieving their work on time and in quality expectations. Below is ONE Quality Tool commonly used in TRIZ that we used to begin in framing the context of our solution. Dimension Time Cost Operator. The DTC Operator can work to release Psychological Inertia. The DTC Operator Algorithm.

Americans Struggling with Stress and Loneliness

Michael Lee Stallard

Stress is increasing today as the world economy becomes more competitive and the explosion of information overwhelms individuals. Human connection in the form of conversation and relational support provides psychological resources to cope with stress. It is not for their beauty, their power, or their influence, but simply for the quality of their human relationships and their ability to look after those around them.” 3 Insights About Stress Every Leader Should Know.

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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

ASQ Buffalo 2013 Quality Conference. October 15 Quality Conference. October 16 Quality Seminars. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. Thinking Differently – Enabling Innovation :: 1:30-2:30pm. Competitive demands require quicker, more effective and innovative problem solving. Outcomes from Thinking Differently – Enabling Innovation. ASQ Buffalo 2013 Quality Conference.

How to Be Creative When You’re Feeling Stressed

Harvard Business

You’re burned out, and the cumulative stress makes it hard to decide what to eat for dinner, let alone come up with innovative ideas. If you’re already struggling with stress, threatening yourself can further trigger the fight-or-flight mode. This causes you to operate out of the primal, least creative part of your brain. An openness of mind and non-judgment toward the quality or quantity of your thoughts gives space for creativity to come forth.

New Technology Won’t Automatically Improve Your Operations

Harvard Business Review

Advanced tools for creating and testing new products and the operations that will make them are all around us. They are not only changing the economics of innovation and operations, they are also pushing the frontier of what’s possible. Complex architectural structures undergo virtual stress tests before concrete is poured. Similarly, companies can’t unlock the full potential of new tools unless they find new ways to operate.

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How to Prioritize Your Innovation Budget

Harvard Business Review

Leaders and organizations are under more stress than ever to do two things simultaneously: deliver on today’s pressing commitments by troubleshooting and refining processes; and find and invest in innovation opportunities that will create tomorrow’s success. How your organization responds to this stress in allocating scarce resources is a crucial but often unaddressed issue. The problem is, this instinct crowds out longer term, innovative thinking.

The Benefits of the Best Equipment In Business

Strategy Driven

Doing too much in a short space of time can be stressful. Much of the modern business tools and systems are so intuitive that there is less manual input or operation than ever while maintaining excellent quality. Innovative Appearance.

The Making of Legends

Strategy Driven

Processes, trends, fads, perceived stresses and “the system” force adults to make compromises in order to proceed. Non-profit organizations operating more business-like. Innovating programs, strategies and methodologies. Understanding the relationship of causes to quality of life. I have written several books, on business, entertainment, history and pop culture. The Legends series is an amalgamation of all of them.

Nine Rules for Stifling Innovation

Harvard Business Review

Innovation has become the holy grail. Finding innovation is almost a sacred quest for the solution that will create growth, and open new eras of prosperity and well-being. Unfortunately, like many things called holy, the concept of innovation is invoked ritually and ceremonially more than it is embraced in practice. For all the talk about innovation, I see many leaders in numerous organizations in every sector who actively stifle it. They say they want more innovation.

Trust: Consistently Delivering Results : Blog | Executive Coaching.


Co-workers are quick to pick up on this distrust and the quality and honesty of their answers may very well dip downward. Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. RSS Feed Schedule a Call Free E-Book Assessment Test Coffee Schedule Coaching Lunch About Us CO2 Story Our Approach Our Successes Our Executive Coaches Gary B.

Protecting Remote Workers’ Productivity and Performance

Michael Lee Stallard

Related to that is collaboration and innovation. Virtual distance has three components: physical distance; operational distance, including such conditions as poor internet connections and technical problems; and affinity distance that prevents deeper connections from developing.

Constraints on Health Care Budgets Can Drive Quality

Harvard Business Review

From my experience heading Scotland’s National Health Service from 2010 until last August (and before as its director of health care policy and strategy), I know that such constraints can unleash innovations that will lead to better care — and better health — for communities. It covers the entire population, based on a set of principles which stress that access is free at the point of care and based on need rather than ability to pay. Leading Health Care Innovation.

Preparing for Re-entry into the Physical Workplace: Lessons from NASA

Michael Lee Stallard

Today, with the International Space Station in operation and anticipation of a multi-year human mission into deep space, protecting astronauts from the negative effects of disconnection and isolation has become an issue of greater interest to NASA scientists.

More Automation is Coming! Bulletproof Your Career

Great Leadership By Dan

Emotional Excellence: Being able to emotionally connect, relate, and collaborate with others in positive ways that can result in caring-trusting relationships that enable you to have high-quality making meaning conversations with others that create or deliver value will be a key human differentiator.

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7 Principles to Lead with Imagination

Leading Blog

It is how successful leaders in business, in all walks of life, in fact, operate: by keeping their eyes on today and on the vision— always moving forward. This is where the trifecta of imagination, creativity, and innovation get their solid foothold in what might be described as virtuous momentum. Both quality and quantity matter. It gives us energy and capacity to handle stress and challenge. I MAGINATION is about seeing what others don’t see.

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April 2021 Leadership Development Carnival

Lead Change Blog

And chances are, your pre-pandemic life wasn’t exactly stress-free, either. Braden Kelley provided Using Intuition to Drive Innovation Success. Data is important, don’t get me wrong, but it is only one side of the coin driving innovation and operational success. As smart organizations try and make greater use of human-centered design, empathy and intuition can and must play an increasingly important role. ” Follow Braden on Twitter at @innovate.

4 Steps to Sustaining Improvement in Health Care

Harvard Business

Managers in the unit should understand what’s expected of them, how their work is going to change, and why standardizing work is important to sustaining quality. Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality. Without such clearly defined standardized work for the day-to-day operations manager, two things happen. Several successful organizations stressed the importance of early wins to boost staff motivation.

Reflecting on David Garvin’s Imprint on Management

Harvard Business

That quality made him (arguably) the quintessential HBR author. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.

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Giving Patients an Active Role in Their Health Care

Harvard Business

Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality. ” A 2012 study cited by the study’s authors estimated that the self-management of a chronic illness demands, on average, two hours of patient work each day — work that is often poorly supported, stressful, and frustrating in nature. Operations Technology Organizational structure Business models Healthcare Digital Article

2015 Leadership Predictions:

The Empowered Buisness

4. Higher cognitive impairment, burnout and stress amongst leaders is escalating due to information overload. ” The urgency effect means that your brain tends to overvalue immediacy over quality of information. Transactional leadership – dominant in the 20 th century –emphasized disciplinary power, the smooth flow of daily operations and rewards/punishments to drive performance. 7 Big Changes Every Leader Wants to Know About.

Within Work Nothing Happens All The Time, There Are Exceptions

Mike Cardus

These complaints construct the reality of how the team operates and how the people within the team treat and act towards others. Frequently I hear “I don’t know what I will be doing” and “I (we) will be happier and less stressed” that is true ( probably) and what concrete-tangible things will you be doing? For example…Your team keeps fighting amongst themselves and this is making the project work late, over budget and poor quality.

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3 Valuable Insights Leaders Can Learn From Neuroscience

Tanveer Naseer

An ever-growing body of research, summarized by neuroscientist Christine Cox of New York University, has found that when this fight-or-flight reaction kicks in, even if there is no visible response, productivity falls and the quality of decisions is diminished. In the long run, sustained lack of autonomy is an ongoing source of stress, which in itself can habitually lead the brain to be more reactive than reflective. The following is a guest piece by Jesse Newton and Josh Davis.

Management Improvement Carnival – 2013 Edition


James is an experienced operations manager who is passionate about improving quality, reduce cost and increase efficiency of operations. Technical reviews are a chance to manage both innovation and risk, and…develop people. The difference between tension and stress. Stress is knowing that you’re not where you’re supposed to be, and not knowing what to do about it.

10 Ways a Terrible Boss Can Still Teach You How to Lead

Lead from Within

They spend their time on day-to-day operations without ever articulating a vision. Delegating is an art, and the best leaders are those who give their teams the freedom to innovate and the structure to work together at peak performance. Develop stress-management skills if you need them, and help others do the same. The One Quality Every Leader Needs To Succee d. Terrible bosses are everywhere.

Leadership Lessons from the Navy

Skip Prichard

His book, Lessons from the Navy: How to Earn Trust, Lead Teams, and Achieve Organizational Excellence is loaded with advice to help all leaders aspiring to operate at the highest levels. A few months prior, I had been selected to be executive officer, or XO (Chief Operating Officer), of U.S.

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Form another employee council to work through problems and barriers encountered during implementation of the transformation and Quality Leadership.

T.O.I.L.E.T. Training™ -- a breakthrough system to improve workplace learning

Great Leadership By Dan

PHILADELPHIA, April 1, 2014 -- Rapid Learning Institute (RLI) pulled back the curtain today on its latest innovation in workplace education: the T.O.I.L.E.T. In this time-stressed environment, training is often viewed as a luxury that employers can’t afford. Based in Greater Philadelphia, RLI is an operating division of Business 21 Publishing. As a follow-up to my last post about getting smarter about how we invest our limited training budgets.

Unusual Ways to Save Money In Your Business

Strategy Driven

If you are in a competitive marketplace and you rely on natural resources or raw materials, chances are that you will need to look for innovative ways to reduce your costs and maintain your profitability. No matter if you are looking for a better quality machine for your manufacturing plant, or a way to measure thin film stress and strain , you will have to consider all the options before you tie yourself into a long term contract.

90 Ways to Quickly Improve Your Business Leadership

Lead from Within

Control stress. Make sure innovation is part of the problem-solving process. It takes a team of diverse talent, thinking, and perspectives to create something innovative. Breathe through stress. When stress is off the charts, don’t forget to breathe. Leading others to do great things is part of setting goals, expanding your company, and running a successful operation. The One Quality Every Leader Needs To Succee d.

Healthy Habits Of Successful Leaders – An Expert Roundup

Joseph Lalonde

I do not let anyone or event take away from quality time I have with my two kids. 2) Family – Quality and quantity time, with my wife and kids. Which leads me to this conclusion; one of the healthiest habits you can operate in is healthy thinking! Regular meditation and all the skills it improves – focus, concentration, mindfulness, patience, stress resiliency, emotional intelligence, and more – has been a massive game changer for me.

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Every Organizational Function Needs to Work on Digital Transformation - SPONSOR CONTENT FROM GARTNER

Harvard Business

Other enterprises and their functions are looking to leverage technology to optimize and augment existing operations. But disruption also breeds cultural tensions — as the digital ambitions of the enterprise conflict with longtime operating objectives and create competing priorities that employees don’t know how to balance. Especially without strategic clarity, employees are unsure if they should focus on speed or quality, efficiency or innovation, for example.

Mars Incorporated: A Sweet Place to Work

Coaching Tip

The "Five Principles of Mars": quality, responsibility, mutuality, efficiency, freedom. For example, a typical Mars plant manager influences associates by his or her ability to pace development of operational systems and innovative approaches. These operational managers' value to Mars is they initiate or design positive changes. The irony of the company's very privateness, employees stress, is that it turns out to be a boon.

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The Downside of Best Practices | N2Growth Blog

N2Growth Blog

Labeling something as Best Practices is not a substitute for wisdom, discernment, discretion, subject matter expertise, intellect, creativity or any of the other qualities I value in an advisor. Don’t utilize your competitions practices, but rather innovate around them and improve upon them to create an advantage that can be leveraged in the market. AAPL) the iPod, iPad & iPhone are cherished as innovative and beautiful products.

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Values Based Hiring | N2Growth Blog

N2Growth Blog

This doesn’t just mean hire a top producer, or the candidate who graduated from the best business school, but rather hire a quality individual that is a person of integrity & character, whose values are in alignment with the organizations core values, and who also happens to be talented. Above all, don’t be seduced by qualities that while they may be attractive on the surface, won’t ever make-up for a lack of character and integrity.

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There’s a Proven Link Between Effective Leadership and Getting Enough Sleep

Harvard Business Review

In a separate study of 81 organizations and 189,000 people around the world, we found that four types of leadership behavior are most commonly associated with high-quality executive teams: operating with a strong orientation to results, solving problems effectively, seeking out different perspectives, and supporting others. Operating with a strong orientation to results. Leadership Health Stress Work-life balance ArticleKenneth Andersson FOR HBR.

No Better Time


In the stress of making bottom line goals, you may be missing an opportunity to achieve more than you have. Some thoughts about what you can do to make relationship-building at work a priority: Make building and sustaining high-quality relationships a priority: What will it take to put “building relationships” at the top of your “to-do” list? What shared interests can you learn about that you can combine to catalyze innovation for your organization?

Why Leaders Don’t Embrace the Skills They’ll Need for the Future

Harvard Business

Innovative. What’s equally striking is how difficult organizations are finding it to embed these qualities and behaviors in their people. But if employees have long been valued and rewarded for behaviors such as practicality, consistency, self-reliance, and prudence, why wouldn’t they find it uncomfortable to suddenly embrace behaviors such as innovation, agility, collaboration, and boldness? Overusing any quality will eventually turn into a liability.

The Myth of Work-Life Balance

Harvard Business Review

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. The same logic applies to preparing to operate as an executive. In many companies it can be difficult if not impossible to break away from this routine even for a long weekend, and the cumulative effects of stress and workload are damaging. Managing yourself Stress Work life balance

Where are you on the management scale of newbie to expert hacker?

Ask Atma

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. If the company management feels it is operating below this standard most of these practices can be self taught by studying them on the internet or visiting a bookstore. Adopt the new philosophy of quality throughout all levels with the organization. stress and health.

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How We Revolutionized Our Emergency Department

Harvard Business Review

The cord can be pulled by anyone encountering a quality problem or needing assistance from the team leader. We provided care for 57,532 patients that year, and our quality and safety metrics were excellent. Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers. Teams conducted dozens of tabletop and live walk through trials of new pathways and innovations.

Value-Based Health Care Is Inevitable and That’s Good

Harvard Business Review

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. health care is too expensive, too inefficient, and the quality is too varied. A major component of the Affordable Care Act is to change the way hospitals are paid, moving away from a reimbursement model that rewards procedures to one that rewards quality and outcomes. We’ve made similar strides in many other clinical areas, using data to drive quality.

How U.S. Health Care Got Safer by Focusing on the Patient Experience

Harvard Business

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. In the years since, “performance” has become more complex, now including dozens or even hundreds of quality measures. Now, however, a unifying theory has emerged for how to improve performance for all these dimensions — safety, quality, experience, and financial.

Uniting the Religions of Process Improvement

Harvard Business Review

They also stressed organizational learning (meaning, capturing the methods of Lean so that other parts of the organizations could adopt them). Followers of Lean, which is based on the Toyota manufacturing approach that made it the leader in automobile quality ( the Toyota Production System ), believe top executives need to break down strategic objectives into implications for process improvements to get everyone moving in the same direction. Operations Productivity BPM