Where are you on the management scale of newbie to expert hacker?

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It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The benefits of CRM must be defined, risks assessed, and cost quantified in three general areas: Processes: Though these systems have many technological components, business processes lie at its core. reducing absenteeism (and presenteeism). Three Levels of Management.

CRM 40

New Research: Flexibility Versus Face Time

Harvard Business Review

In an age when technology enables us to work in a coffee shop just as easily as a cubicle, these dramatic reversals in access to flexible work arrangements in favor of face time—especially at e-commerce companies—drew contentious debate. and Best Buy cited the importance of face time to successful collaboration and innovation, two elements deemed critical to turning these struggling organizations around. When Yahoo!