Avoid These Traps and LOL for Peak Performance

The Practical Leader

Managers must LOL — lead out loud — if they are going to bring about culture change and shift behavior for higher levels of customer service, quality, safety, productivity, or innovation. notch products or services nobody wanted.

Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. Historically, leaders have relied on their internal networks and intuition to assess employee engagement and strategic alignment.

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Category Creation Is the Ultimate Growth Strategy

Harvard Business Review

The innovation came about because Laird aspired to surf a deepwater reef break on the north shore of Maui called Peahi, or Jaws, where waves can reach 120 feet high. Having grown up in Hawaii, I have the utmost respect for Laird as a waterman. While I've helped many clients grow their products, brands, and overall businesses, there is nothing as exhilarating as helping a company create an entirely new category. But coffee has seen other innovations, too.

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Why “Company Culture” Is a Misleading Term

Harvard Business Review

Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). ” Organizational culture is assumed to be important to making sure that employees are happy and productivity is good.