Colin Shaw on “New Generation of Business: Connecting Employee Loyalty with Customer Loyalty”
First Friday Book Synopsis
SEPTEMBER 23, 2013
Here is a brief excerpt from Colin Shaw‘s article for LinkedIn. To read the complete article, check out other superb resources, and sign up for email alerts, please click here. * * * Successful companies have loyal employees. They also have loyal customers. But the question for researchers and consultants for the past two decades […].