Innovative Service is Inspired by Bold Leaders

Lead Change Blog

Innovative service is different from business as usual—it never follows the current of the latest fad, gimmick, or “me too” tactic. Innovative service is the kind of refreshing experience that is so remarkable it creates customer attraction and ensures customer advocacy. The “remove rather than add” approach means innovative service leaders focus on eliminating whatever exists in the work world that fuels the opposite of boldness—i.e.,

This Word Unleashes Change & Innovation

N2Growth Blog

The word no ends discussions, stifles creativity, kills innovation, impedes learning, and gates initiative. Smart leaders create and foster a culture of “yes” rather than use “no” as a tactical weapon just because they can.

Into The Storm Teaches 5 Key Teamwork Strategies And Tactics

Eric Jacobson

Inspired by the Ramblers -- the Midnight Rambler 's team of one determined skipper and six dedicated amateur sailors -- here are five crucial strategies, with proven tactics , for Teamwork at The Edge of human endurance. Winning tactic : Find committed team members who want to go to Hobart. "A

Making Sense of Speed, Agility and Innovation

Leading Blog

Or, think about innovation. Everyone knows innovation is important. But again, if you can innovate successfully, is that enough? In our book OutManeuver we detail a new competitive strategy that leverages speed, agility, insight and innovation to win the most at the least possible cost. In truth, factors like speed, agility and innovation aren’t all that valuable by themselves. But without the appropriate strategy, speed, agility and innovation may not pay off.

Seek, Seed, and Scale Innovation

Coaching Tip

Leaders today responsible for revenue growth and competing effectively know that real innovation requires moving beyond known business models, towards customer insight-driven opportunities for value and growth that sustain businesses and brands. It is packed with tactics that work: Part I, Seeking starts with what it means to discover insights into problems, define the brand's purpose, and find and define compelling concepts.

Ideas Don't Equal Innovation | N2Growth Blog

N2Growth Blog

As a result of our conversation, I decided to dust-off an old post, give it a few updates, and pass along my thoughts, which can be best summarized as “ Ideas Don’t Equal Innovation. It must be actionable through tactical implementation.

4 Tips for an Effective Enterprise Mobility Strategy

Strategy Driven

Co-location facilitates collaborative teamwork and innovation, so companies have to find a way to balance the needs of their employees with these core fundamentals. Let’s take innovation, for instance. Tactical Execution business management Global Workforce strategydriven

Tips 141

3 Lessons All Small Healthcare Clinics Can Learn From Large Hospitals

Strategy Driven

Tactical Execution business management productivity strategydrivenWhen running a healthcare clinic, the chances are that you will focus primarily on running the best clinic you can run.

Why You Should Consider SharePoint as a Business Technology Solution, part 1

Strategy Driven

Successful companies know how to gather, save and study vital trade and marketing statistics to attain efficient, tactical, strategic and active information to facilitate better decision making. Unlocked Innovation.

Tips For Running A More Efficient Business

Strategy Driven

Also, use it to allow you to test out new products and services and innovate, so you’re able to keep up with and even surpass your competition. Tactical Execution business management entrpreneurship roles and responsibilities strategydriven

The Business of Innovation – The Execution Plan | StrategyDriven

Strategy Driven

Innovative companies realize remarkable marketplace rewards. The Business of Innovation is a five part series created by CNBC in association with IBM. Within each episode, Maria Bartiromo and a distinguished panel of guests discuss what it takes to be an innovation leader.

096: Bringing the Lean Startup into Your Organization: Leadership in the Age of Uncertainty | with Jeff Dyer

Engaging Leader

The new book The Innovator''s Method: Bringing the Lean Start-up into Your Organization, by Nathan Furr and Jeff Dyer, is a leader’s guide to validating new ideas, refining them, and bringing them to market. Engaging Leader™ Tactics

Why You Should Consider SharePoint as a Business Technology Solution, part 2

Strategy Driven

In general, if effectively implemented, SharePoint should reduce costs, save resources and ensure accuracy, whilst delivering tangible benefits for the business, including improved productivity, better decision-making and greater innovation.

How a Consultant Can Fit Into Your Culture

Strategy Driven

She is the author of the book Navigating the Talent Shift: How to Build On-Demand Teams that Drive Innovation, Control Costs, and Get Results. Talent Management business management consultant Lisa Hufford strategydriven Tactical Execution talent management

Why Your Business Needs To Start Monetizing Its Data

Strategy Driven

Innovation Tactical Execution business management data management data monetization strategydriven Because of the digital age that we live in, most people know of and even understand what data is. They say that information is power. In the business world, that is quite right!

Smart Strategies for a More Effective Business

Strategy Driven

This is particularly important with how fast new innovations and trends take hold of each and every industry. Reevaluate, and innovate. Tactical Execution business management efficiency strategydrivenRunning a business is a difficult thing to do.

Break the Innovation Chokehold: How to Stop Ruling Like a (Not-So-Benevolent) Dictator and Start Encouraging Big Ideas

Strategy Driven

Innovation. The boss must act as the ‘external force’ for continuous, systematic change and innovation in an organization. To achieve true innovation, you can’t lead like an iron-fisted dictator, where your word and only your word is final. Innovation Dustin S.

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Faster innovation. There’s this thing that websites do. They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. They arbitrarily disable accounts.

Fueling Business Process Management with the Automation Engine that Can!

Strategy Driven

A business will not survive in today’s commodity-driven, consumer-demanding economy if they do not continue to innovate. Knowledge workers are businesses’ source of innovations. Organizations deploy automation technologies as the primary resource in their Business Process Management.

Guest Post: 10 Secrets of Effective Leaders

Lead on Purpose

What’s more, with so many different personality styles on your team, finding leadership tactics that work across the board can be a challenge. Be innovative. You’ll be seen as an innovator and not just someone who goes along with the group.

The Big Picture of Business – Business Success Checklist

Strategy Driven

It is important to identify swings and trends so that innovation can remain a strength of your business. When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.

The Making of Legends

Strategy Driven

Innovating programs, strategies and methodologies. I have written several books, on business, entertainment, history and pop culture. The Legends series is an amalgamation of all of them.

6 Silent Productivity and Profitability Pitfalls, part 7 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #6: Modern Indentured Servitude. Today’s world is one of sharp contrasts.

6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Too many organizations today have created and tolerated a range of practices in which creativity, innovation, and the fundamental expressions of our thoughts and feelings about our work and our futures are ignored or spurned. Silent Killer #2: Not Listening.

6 Silent Productivity and Profitability Pitfalls, part 5 of 7

Strategy Driven

Rather than attempting to replace people, our IT systems, processes, and products should be aimed at enabling the human cooperation, collaboration, and innovation that are essential to growing a business. Silent Killer #4: Worship of Information.

Three Key Strategies Any Business Can Adopt in 2016 to Boost Profitability

Strategy Driven

Drive Innovation. In an ever-changing, dynamic market, businesses must be able to brand themselves as unique by constantly innovating. By effectively using technological resources, strengthening customer relationships, and constantly innovating, organizations can thrive in the dynamic market of “consumer and demand.”. Tactical Execution automated employee business management enablesoft process automation Richard Milam robotic process automation strategydriven task automatio

The Big Picture of Business – Business Moving Forward From the Dirty Side of the Recession

Strategy Driven

Faster innovation. Practices for Professionals Strategic Planning Tactical Execution Big Picture of Business business management business strategy hank moore strategydriven The economy and business climate are now on the dirty side of the recession.

6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Ohno was then a student of Henry Ford’s industrial process designs and innovations, but these would no longer work given the circumstances in post-war Japan.

Ohno 141

Complimentary Resource – How to Leverage SRM For Supply Chain Resiliency

Strategy Driven

Relate Articles: Complimentary Resource – Why IT Struggles to Innovate, and How IT Management Can Fix It. How to Leverage SRM For Supply Chain Resiliency. by TAKE Supply Chain. Strong supplier relationships can provide a competitive advantage but are often not cultivated effectively.

6 Silent Productivity and Profitability Pitfalls, part 6 of 7

Strategy Driven

Silent Killer #5: Suppressing Innovation. Thanks to the bureaucracy and lack of listening that exists in most companies today, we have created working environments that stifle the creativity, original thought, and innovation that make our human capital so valuable.

Why Compassion Is a Better Managerial Tactic than Toughness

Harvard Business Review

In other words, you kill the culture of experimentation that is critical to learning and innovation.” Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor.

Five Foursquare Tactics to Attract Customers

Harvard Business Review

Innovative retailers are leveraging the growing popularity of check-ins to create fun, meaningful, interactions that encourage long-term loyalty. Walgreens could offer a discount on shampoo or any of the other products it offers, but the pharmacy decided to do something innovative. This blog post is part of the HBR Online Forum The Future of Retail. There are troubling signs for the country's retailers as Americans continue to slow down their spending and hunt for deep discounts.

The Value of Professional Conferences. Also Why Has There Been So Little Innovation?

Curious Cat

When I used to think about this 20, 15 and 10 years ago the opportunities to innovate using new technology and thinking differently about the value conferences provide lead to tons of idea on how they could be much better.

6 Silent Productivity and Profitability Pitfalls, part 4 of 7

Strategy Driven

In other words, we’re paying people to think, to innovate, and to collaborate with others to produce the best possible results. Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven

The Decay of Brand Differentiation

In the CEO Afterlife

Along the way, the leaders of these organizations turned their backs on the tenets of great branding, defined as carving out unique brand positions and adding to that strategic advantage with innovations that thrill customers. There’s a host of reasons why great brands decay.

Brand 234

What Leaders Can Learn From the Rules of Combat

Lead Change Blog

Wall Street analysts characterized him as a no-holds barred tactical genius that lead the bank as its thirty-nine year old president with [.] His newest book is The 9 1/2 Principles of Innovative Service. Hugh L. McColl, Jr. is the retired chairman and CEO of Bank of America. An ex-marine officer in the late fifties, his business leadership style was and continues to be swashbuckling, colorful, and intense.

In Defense of Routine Innovation

Harvard Business Review

Almost every discussion of innovation today inevitably turns to the topic of “disruption.” Academics write about the power of disruptive innovation to transform one industry after another. It is, of course, with good reason that disruptive innovation draws our attention.

0732 | Designing A Better Future with Lisa Kay Solomon


She is a well-known thought leader in design innovation with a focus on building the leadership skills required to ignite change and create lasting impact. Innovation Podcast burkus design thinking innovation SolomonLisa Kay Solomon is co-author of Design a Better Business.

The 4 Types of Innovation and the Problems They Solve

Harvard Business Review

One of the best innovation stories I’ve ever heard came to me from a senior executive at a leading tech firm. That, in essence, is the value of open innovation. In researching my book, Mapping Innovation , I found that every innovation strategy fails eventually, because innovation is, at its core, about solving problems — and there are as many ways to innovate as there are types of problems to solve. Sustaining innovation.

3 Important Lessons Leaders Can Learn From Success

Tanveer Naseer

In some cases, this manifests itself in incremental improvements over the current product or service, something that’s become a key tactic of every major smartphone manufacturer.

2014: The Year of Your Career

Lead Change Blog

They execute strategies and tactics. She consults with organizations to develop and deploy innovative instructional designs and training worldwide. Posted in Career Development When it comes to career development, leaders frequently put themselves at the back of the line.

Career 423

10 Principles For Developing Strategic Leaders

Tanveer Naseer

Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. Instead, create a variety of channels for innovative thinking.

How One Insurance Firm Learned to Create an Innovation Culture

Harvard Business Review

More and more companies are realizing they must reinvent their cultures by infusing innovation into their DNA. Unlike startups that get to shape culture from scratch, established companies must transform existing norms, values, and assumptions in ways that inspire everyone to innovate — not just at the top of the organization, but at all levels. With almost 4,000 employees, CSAA IG has embarked on a systemic approach to create a pervasive culture of innovation.