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How to Make Organizational Change Enduring

Six Disciplines

Most organizations say their most important assets are their people, but few behave as if this were true. Change initiatives typically devote most budgets to structural issues such as technology and processes, not staff issues. Organizations don''t adapt to change; their people do.

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What Younger Workers Can Learn from Older Workers, and Vice Versa

Harvard Business Review

We typically imagine that the young can help the old understand technology and the old can impart general wisdom. What we asked people was, at this point in their lives, are they actively building, maintaining, or depleting their tangible and intangible assets? Coaching and mentoring across age groups makes sense.

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Why Financial Statements Don’t Work for Digital Companies

Harvard Business Review

For an industrial company dealing with physical assets and goods, the balance sheet presents a reasonable picture of productive assets and the income statement provides a reasonable approximation of expenses required to create shareholder value. Many digital companies have no physical products and have no inventory to report.

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A Novel Idea for Putting Sidelined Cash to Work

Harvard Business Review

To drive shareholder value and be a catalyst for economic recovery, our nation's largest companies must deploy their assets in a productive manner, either internally for innovation and organic growth, or externally for corporate venture capital investments, research partnerships, joint ventures and alliances, or acquisitions.

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On Creative Accounting: Two Creativity Myths

Harvard Business Review

An idea, behavior, or product is creative if it is both novel and appropriate to some goal. Hitler's human extermination empire was quite new in its scope, organization, and technology. The Balanced Scorecard's primary form of novelty is that it takes into account the intangible assets that are so crucial for information-age companies.

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What It Will Take to Fix HR

Harvard Business Review

As growth became a competitive imperative, business leaders began seeing the firm as a system of investment rather than a system of production. What Kunkle is particularly known for is bringing a cross-functional perspective to talent strategy at the consumer products companies she serves. Let’s think about the realm that the CFO led.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

Today, however, by exploiting new digital technologies, firms like Apple, Lending Club, and AirBnB have made customer co-creation of value central to their business models and in doing so now rank among the world’s most innovative and valuable firms. However, they do not promote your brand and they may switch easily to other products.

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