What If Companies Managed People as Carefully as They Manage Money?
Harvard Business Review
MAY 24, 2017
A veritable alphabet soup (ROA, RONA, ROIC, ROCE, IRR, MVA, APV, and the like) exists to measure our financial capital. In other words, they connected with people who could help them with customer issues, such as staff in ﬁnance, legal, pricing, or marketing. How can we manage human capital better? Measure it.