How We Revolutionized Our Emergency Department
Harvard Business Review
SEPTEMBER 26, 2013
Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers. To foster a common sense of urgency, every member of our leadership team was provided a copy of John Kotter’s “ Our Iceberg is Melting.”
8 
Let's personalize your content