Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 3: Teach Quality Leadership. Train all organizational leaders in Quality Leadership.

How We Revolutionized Our Emergency Department

Harvard Business Review

Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers. Health Operations Organizational culture