Remove Ishikawa Remove Lean Manufacturing Remove Operations Remove Productivity
article thumbnail

How We Revolutionized Our Emergency Department

Harvard Business Review

If it were a Toyota vehicle-manufacturing plant, a key enabler would be a rope strung along each production line above team members, the Andon Cord. Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers.