Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
MARCH 10, 2015
A mission statement is developed by the management team and shared with the department. The chief continues to stress teamwork, Quality Leadership, and use of improvement methods in order to continue the process of transformation. We started with a bold vision statement – it was essential. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M.