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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

The chief keeps on message; tells, sells, and persuades, newsletters, meetings and all available media. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. Create an employee’s advisory council; ask, listen, inform, and keep them up to date on what’s going on. Step 2: Prepare for the transformation.