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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

MARCH 10, 2015

The chief continues to stress teamwork, Quality Leadership, and use of improvement methods in order to continue the process of transformation. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. The leadership academy begins for all aspirants for promotion and is one of the recommendations from the OAC.

Case Study 40
Case Study System Decentralization Management 40
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How We Revolutionized Our Emergency Department

Harvard Business Review

SEPTEMBER 26, 2013

During rapid-improvement events, teams mapped processes and designed Ishikawa diagrams to aid in identifying cause and effects of waste. One area where we have yet to see improvement: inpatient boarding hours have also increased, an ongoing stress test for our new systems.

Health Care 8
Health Care Ishikawa Lean Manufacturing Early Adopters 8
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