Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
MARCH 10, 2015
The chief continues to stress teamwork, Quality Leadership, and use of improvement methods in order to continue the process of transformation. An organization that is noted for its high-level community confidence, intense level of support, the respect and trust it shows its members and for high degrees of teamwork, openness and continuous improvement; that is, the best city police department in America. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M.